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How a Government Shutdown Affects Your Medicare Coverage

Older Americans’ medical care, prescriptions and hospital services continue. But other assistance may be delayed or stopped


medicare on/off switch
AARP (Getty Images)

Key takeaways

A law to fund most of the federal government through Sept. 30, which the president signed Feb. 3, ended the second government shutdown in four months.

Provisions in the measure extend Medicare’s telemedicine coverage, expanded during the pandemic, until Dec. 31, 2027. Telehealth, also called telemedicine, uses the internet, video conferencing and wireless communications to provide health services remotely, removing the need for some in-person doctor visits. 

AARP and other organizations continue to urge Congress to pass a separate bill to permanently finance the coverage. Otherwise in any shutdown, most Medicare benefits for older and disabled Americans are not disrupted.

Medicare doesn’t depend on budget process

Unlike most government services, which rely on Congress to appropriate money for them to operate each year, some vital programs, such as Medicare and Social Security, are paid for under a category called “mandatory spending.” 

That means the nearly 70 million Americans who get their health care through Medicare are still able to go to the doctor, get hospital care and fill their prescriptions for medications without interruption, even when regular federal spending lapses. 

But about half the agency’s staff gets put on leave

Yet Medicare beneficiaries do face some lag in services during a shutdown.

2025 shutdown plan for the Centers for Medicare & Medicaid Services (CMS) said a little less than half of the agency’s staff were furloughed.

Fewer workers mean people who need help from a Medicare representative could encounter longer wait times when contacting the Medicare hotline at 800-633-4227, even though it continues to operate. In addition, providers waiting for payment see delays, and other administrative services may be curtailed.

Medicare enrollment isn’t affected

During a shutdown, people who are about to turn 65 or have a disability that qualifies them for Medicare still can apply for the program. While CMS runs the Medicare program, the Social Security Administration (SSA) handles enrollment, and applications for enrollment are available on Social Security’s website.

Local Social Security offices and phone lines will remain open but have fewer workers to help you enroll. Buyouts in early 2025 reduced SSA field office staffing even before the usual furloughs.

The SSA is responsible for automatically deducting enrollees’ Part B premiums from their monthly benefit payments, and that continues. Medicare Part B pays for doctor visits and other outpatient services.

Replacement Medicare cards can be obtained online

The SSA is in charge of administering Medicare cards and says that during a shutdown, beneficiaries can request replacement cards online if they have a My Social Security account.

If you lose your card, it shouldn’t affect your ability to get medical care:

  • Enrollment information is available to you and your providers at Medicare.gov.
  • You can print an official copy of your Medicare card from your online Medicare account.

You also can see your Medicare number when you sign in to your secure My Social Security account and look at your benefit verification letter.

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Join our fight to protect Medicare

AARP is working to keep Medicare strong. Here’s how you can help. 

  • Sign up to become an AARP activist for the latest news and alerts on issues you care about.
  • Find out more about how we’re fighting for you in Congress and across the country.
  • See the latest AARP research on Medicare and more. 
  • AARP is your fierce defender on the issues that matter to people 50 and older.  Become a member or renew your membership today.

This story, originally written Jan. 19, 2024, has been updated with the resolution of the four-day 2026 federal government shutdown.

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