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“I wish I knew what was going on in his mind,” my mother would say about my stepfather. He’d be staring straight ahead, hands fidgeting on his wheelchair armrests, without a hint of facial expression. If he was hungry or bored or even in pain, she couldn’t tell. If she asked him directly what he was feeling, he’d just look at her blankly.
Years before, in the middle stages of his Alzheimer’s dementia, it had devastated her when my stepfather would snap angrily at her without a reason. But this was worse for her. Now he was lost inside himself or had forgotten the words to express himself. He was a riddle, a mystery; someone who my mother felt helpless to decipher.

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Psychologists have developed theories to explain how situations like this affect family caregivers. In her many books, author Pauline Boss, a leading family therapist, researcher and educator, coined the term “ambiguous loss” to describe the extreme stress family members feel when a loved one is present in body but seemingly absent in mind, as with advanced dementia. Likewise, Joan Monin, Ph.D. and associate professor, Yale School of Public Health, and Richard Schulz, Ph.D., have written that, if relatives believe a loved one is suffering but can’t figure out its cause or how they can relieve that suffering, then those family members suffer in kind. These psychological insights can be summed up simply: We hurt when the people we love are disappearing beyond our reach and understanding.
With its endless tasks and limitless sadness, dementia caregiving is hard enough. Caregivers don’t need to suffer more for their inability to read loved ones’ minds. How can they avoid the distress of feeling responsible for the people they care for without being sure about what they need or how to help them? Here are some ideas: