Javascript is not enabled.

Javascript must be enabled to use this site. Please enable Javascript in your browser and try again.

Skip to content
Content starts here
CLOSE ×
Search
CLOSE ×
Search
Leaving AARP.org Website

You are now leaving AARP.org and going to a website that is not operated by AARP. A different privacy policy and terms of service will apply.

Social Security to Withhold Benefits to Recoup Overpayments

SSA restores policy of cutting off payments to correct past errors


Social Security photo illustrations
Adam Voorhes

The Social Security Administration (SSA) doesn’t make payment errors often — less than 1 percent of the time, according to agency data. But when it does pay a beneficiary more than they’re entitled to receive, the SSA is legally required to get the money back.

For some beneficiaries, that could soon mean temporarily losing their entire Social Security income.

The SSA announced on March 7 that it is resuming a past practice of withholding 100 percent of benefits from people it determines were previously overpaid until the debt is repaid. That reverses a policy put in place last year to cap the repayment rate at 10 percent of the affected person’s monthly payment.

The new policy takes effect March 27. From that date, beneficiaries determined to have been overpaid “will automatically be placed in full recovery at a rate of 100 percent of the Social Security payment” until the overage is recouped, the SSA says. The 10 percent rate will still hold for recipients whose overpayments predate March 27.

The change in the withholding rate applies to retirement benefits, survivor benefits, family benefits and Social Security Disability Insurance (SSDI). People collecting Supplemental Security Income (SSI) will remain subject to the 10 percent cap.

The SSA estimates the policy change will increase overpayment recoveries by $7 billion over the next decade.

Join Our Fight to Protect Social Security

Sign up to be an AARP activist and tell your lawmakers to protect Social Security for the hardworking Americans who have earned it. Learn more about how AARP is safeguarding Social Security so it remains strong.

“We have the significant responsibility to be good stewards of the [Social Security] trust funds for the American people,” SSA Acting Commissioner Leland Dudek said in a statement. “It is our duty to revise the overpayment repayment policy back to full withholding.”

Overpayments rare

Beneficiaries who receive an overpayment notice can appeal or seek a waiver of the debt if they do not believe the error was their fault or do not have the means to repay it. Withholding will not begin until at least 30 days after the notice date and will not occur while an appeal or waiver is being considered. The SSA has an overpayments fact sheet with more information.

According to a July 2024 report from the SSA’s Office of the Inspector General (OIG), the SSA made approximately $71.8 billion in “improper” payments, most of them overpayments, in federal fiscal years 2015 through 2022. That’s out of nearly $8.6 trillion in benefit payments during that period, for a 0.84 percent error rate.

Errors are more prevalent in SSDI and SSI, the two Social Security-administered programs that serve people with disabilities. Eligibility for disability benefits and payment amounts can change month-to-month due to strict limits on how much beneficiaries can earn from work (and, in the case of SSI, complicated rules on other income, assets and living arrangements).

The SSA largely relies on beneficiaries to report changes in income or other living circumstances that could affect payment amounts. Incorrect or incomplete information from this self-reporting is a leading cause of payment errors, although some do result from mistakes by Social Security, according to SSA reports on payment accuracy.

If someone no longer receiving benefits gets an overpayment notice concerning past payments, the SSA generally bills them for repayment in full. When the person is still getting benefits, the agency has historically cut off benefits until it recoups the money.

The agency reported to Congress in December that for the 2024 fiscal year, it recovered about $4.9 billion in past overpayments and waived roughly $302 million, with around $10.3 billion still outstanding.

Heightened scrutiny

Social Security’s procedures for clawing back overpayments drew heightened public and congressional scrutiny in recent years amid media reports of beneficiaries, many of them with disabilities and low incomes, receiving bills running into the tens of thousands of dollars due to overpayments from years or even decades earlier.

The SSA launched a review of its collection processes in October 2023 and introduced reforms the following March designed to ease the repayment burden, including the 10 percent maximum for benefit withholding.

Social Security also simplified procedures for seeking a waiver, shifted the burden of proof for determining who was at fault for a payment error from the beneficiary to the SSA, and offered longer repayment plans (up to five years instead of the previous three). The SSA says those changes will remain in place.

"AARP has long called for Social Security to have the resources it needs to prevent overpayments from happening in the first place,” says Bill Sweeney, AARP’s senior vice president for government affairs.

“It’s critical that Social Security ensures no one’s life is completely disrupted by the process to claw back overpayments that were, in many cases, not their fault,” he adds. “The agency must take the steps necessary to protect those on fixed incomes from unintended consequences and ensure the repayment process is fair and manageable.”

Unlock Access to AARP Members Edition

Join AARP to Continue

Already a Member?