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Key takeaways
- USPS says most postmarks show when mail is processed, not necessarily when it is dropped off.
- Processing delays could cause ballots, tax returns or benefit forms to appear late.
- In-person postal services can provide evidence of when an item was accepted.
Older adults preparing to mail important documents such as tax forms, ballots and bills should be aware of new procedures from the U.S. Postal Service (USPS): letters and packages will now be postmarked with the date they are processed at a postal facility rather than when they are dropped off in a mailbox — a shift that could affect whether time-sensitive mail is considered on time.
USPS says the postmark change is aimed at meeting strategic goals to cut costs and streamline mail processing by concentrating it in a smaller number of facilities. But it can create real challenges for consumers dealing with deadline-driven mail matters this tax season and beyond, from IRS filings and Medicare documents to mail-in ballots and government benefit notices.
Date differences between when a piece of mail is dropped off by the sender and when it is processed and postmarked are likely to “become more common” as the changes continue, according to USPS.
That means a tax return dropped in a big blue mailbox on April 15 or a vote-by-mail ballot sent on Election Day could still be marked late because USPS now postmarks mail when it is processed rather than when it is dropped off.
How to ensure mail is dated correctly
If you typically wait until the day before your tax deadline to mail your return, you might want to rethink simply slipping it into a mailbox or post office receptacle. Instead, consider taking it inside the post office and choosing one of these in-person options to document that it was in USPS’ hands ahead of a deadline:
- Request a manual postmark (also called a local postmark) to ensure the date matches when your item was accepted.
- Send by registered or certified mail, methods that provide mailing receipts and tracking.
- Get a certificate of mailing. This works like a receipt, providing official proof of when an item was sent. Keep your copy; the USPS does not retain one. When it comes to meeting mailing deadlines, bear in mind that certificates of mailing do not provide tracking and, for some government institutions, do not override the postmark on the envelope.
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