Ready for a Refund? Ron can Help

They seemed like great ideas at the time: buying that tempting time-share, signing up for a one-year membership to that fitness center downtown, renewing your subscription to the wine-of-the-month club. You promptly changed your mind, but it was too late to cancel the contract.

Consumer rights advocate Ron Burley has been championing the rights of folks like you for years. He routinely offers sound financial advice in his popular column, "On Your Side." Have you lost money in a bad customer experience? Share your story with Ron.

If you've ever regretted signing on the dotted line, you will sympathize with Teri Weaver. She found herself in a rather stressful situation months after redeeming a gift certificate to a local spa. The one-hour massage somehow led to an annual membership, which Weaver was under the impression she could cancel. When she changed her mind shortly afterward, the spa refused to void her contract and wanted to bill for the whole year. With Ron’s help, she fought back, got out of the unfair contract and got her money back.
 
If you find yourself in a similar situation, and you've exhausted your resources with customer service, don't forget that our own Ron Burley is always On Your Side.

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