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Consumer Advocate
Ron Burley
— Art Streiber
Ron Burley, who has championed consumer rights since his days as a local TV and CNN correspondent, writes the On Your Side column for AARP The Magazine. A pilot in his spare time, Ron is the author of Unscrewed: The Consumer's Guide to Getting What You Paid For.
The
Latest
The Fine Print of LivingSocial
Deal-a-day discount proved to be far more difficult to cash in on. read
Penny Auctions: Real or Ripoffs?
Learn how penny auctions work and why the items up for bid may not turn out to be bargains. read
In The
Spotlight
The 7 Things You Should Always Say to Customer Service
Sometimes a few words of praise can resolve your dispute with a company. read
7 Things You Should Never Say to Customer Service
Which words or phrases will make a customer service rep your enemy rather than your ally? read
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