Find a rare-disease community
Connect with disease-specific organizations that offer support groups, webinars and caregiver resources. Join online forums and Facebook groups to hear from other caregivers going through similar experiences. Attend in-person or virtual conferences about the condition. “Attending one of the scleroderma conferences was truly eye-opening,” recalls Jon Eastman. “You walk in and see others dealing with this disease, and you realize there’s a community, there are expert doctors, there’s research being done to find a cure. There’s hope. It absolutely changes your perspective for the better.”
Connect with rare-disease specialists
Within five years of Mary Ann’s diagnosis, the Eastmans decided it was time to leave the dream log-cabin home that they built in Utah for Delaware to be closer to Johns Hopkins University, a top medical center for scleroderma care. Most doctors who specialize in rare diseases are based in urban medical centers, rather than in suburban or rural areas.
Within five years of Mary Ann’s diagnosis, the Eastmans decided it was time to leave the dream log-cabin home that they built in Utah.
Rosem Morton
“Families have the difficult choice of either working with local doctors, who may not have specific expertise in their rare disease, or pick up their lives and be closer to specialists,” says Krueger. “Many families also travel long distances to see their doctors and special care teams — which is another option.”
Advocate for your loved one
Learning about a rare disease means becoming your loved one’s best advocate. Go to medical appointments, help keep a record of symptoms and ask about the latest research and investigational treatments. You will also need to navigate complex systems like health insurance benefits and patient assistance programs, and may help them get involved in patient registries and patient advisory boards. In cases where treatment options are limited, exploring and helping them navigate clinical trial research options can offer a path to new possibilities.
“Some people stay silent because it feels too personal, or they fear being judged. But what I’ve found — and what so many advocates discover — is that sharing your story can be incredibly empowering,” says Pearlmutter.
Provide support
Depending on the rare disease, your loved one may need little to no assistance or require routine care throughout the day. This may include everything from managing medications and medical tasks to assisting with activities of daily living, transportation and taking over household chores like food shopping and cooking or outside work around the house. Stephen Maxwell recalls being in a constant state of readiness. “Due to the unpredictable nature of hypoparathyroidism, there was no warning when things might happen, so I felt like I was in a state of emergency.”
Cope with the emotional toll
Caregivers of those with rare diseases experience high levels of emotional stress, anxiety, isolation and burnout. They may struggle with feelings of guilt, anger and grief over the life they envisioned. It’s crucial for caregivers to prioritize their own mental and physical well-being. “Connecting early with social workers and support groups can ease the emotional and logistical weight of caregiving,” says Krueger. “These professionals and groups can help cut through the confusion of the health care system and guide caregivers toward the support they need.”
Proactive planning
Stephen stresses that the nature of rare diseases can be unpredictable, making it crucial to be prepared for sudden emergencies. That includes taking an active role in managing the condition but also getting affairs in order, like wills and a medical power of attorney. “It’s also important to talk openly about the situation with your family,” says Stephen. “Our boys ranged from elementary school to college at that time, and they were used to mom being energetic and involved in their lives, so we had to explain to them that things were going to change while she underwent treatment.”
Apply for disability
If continuing to work full- or part-time is not possible, applying for disability and collecting Social Security early can be a lifeline. Applying for disability insurance can be a complex and often frustrating process for families, especially when dealing with a rare-disease diagnosis. It’s essential to understand that Social Security Disability requires a medical diagnosis (symptoms alone are not enough) and medical evidence from your doctor to support your claim.
Many initial applications are denied — about 67 percent — often because individuals don’t realize they can and should get help with the extensive paperwork.
“It would have been easy to despair, but for us, it ignited a desire to live fully and embrace every moment,” says Jon Eastman.
Rosem Morton
After their first application was denied, the Eastmans hired a lawyer to help them with a follow-up application. Social Security granted Mary Ann full benefits even though she was 62 at the time. When a disability claim is approved, payments are calculated as if you have reached full retirement age, the age at which you can receive 100 percent of the benefit you are entitled to based on your earnings history.
“While doctors’ offices may not always be equipped to help with the application itself, it’s crucial to inform your physician of your intent to apply so they can update their medical notes and provide detailed letters outlining your limitations,” says attorney Allison Bartlett, senior manager of disability programs at the Huntington’s Disease Society of America in New York. “If denied, it’s strongly recommended that you pursue an appeal, often with the assistance of an attorney specializing in Social Security disability, since they typically work on a contingency basis, meaning they only get paid if your case wins.”
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