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When Electric Bills Rise, Older Texans Feel It First

Why AARP Texas stepped into the Oncor rate case to protect older Texans from rising electric costs.

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For many older Texans, the rising cost of electricity isn’t an abstract policy issue—it’s a monthly worry that shapes everyday decisions.

In a state known for extreme heat and sudden cold snaps, keeping the lights on and the air running is essential to health and safety. But for people living on fixed incomes, the cost of heating or cooling a home can be one of the hardest household expenses to manage.

Betz, a North Texas resident, says rising utility bills have steadily narrowed her financial choices. Living on Social Security and a small retirement income, she’s already made sacrifices to keep up with basic expenses. “I’ve given up luxury things,” she said. “I don’t even go to movies anymore.”

Stories like Betz’s are becoming more common as Texas’ population ages. Nearly 9 million Texans are age 50 or older, and many rely on fixed or limited incomes. Even modest increases in utility bills can force difficult tradeoffs—between groceries and prescriptions, between comfort and cost.

Peter, a fully retired resident of North Central Texas, said electricity has become one of his largest monthly expenses, accounting for roughly a quarter of his budget. “After my mortgage, it is my single largest expense,” he said. “Sometimes it’s right even with it.”

Peter relies entirely on Social Security. He said his electric bills have doubled in less than four years, reaching between $250 and $275 per month under even billing. When his air conditioner broke last fall, his bills dropped, but at a cost. Without cooling, he endured hot afternoons and sleepless nights. “I realized my electricity costs had doubled in less than four years,” he said.

William, a 74‑year‑old retiree in North Texas, says rising utility costs are becoming harder to understand and harder to justify. “My electric bill’s the highest it’s ever been,” he said, noting that his gas bill recently surpassed his electric bill for the first time in his life. While he and his wife are financially stable, living on Social Security and a pension, William worries about what these trends mean for other Texans. “It should be cheaper in Texas than anywhere else,” he said. “At some point, it’s too much and people will stop moving here.”

AARP knows that utility bills (including electricity, water, sewer, and natural gas) have been steadily rising. That’s why AARP Texas works with policymakers, regulators, and community organizations to push back against unfair price hikes and to seek reasonable solutions to what’s driving up consumer costs.

“Too often, older Texans are asked to absorb rising utility costs without a clear understanding of why bills keep going up,” said Stephanie Mace, associate state director of AARP Texas, who coordinates the organization’s utilities advocacy work in Texas. “Our role is to make sure regulators hear directly from consumers and fully consider how rate decisions affect people who are already living on tight, fixed incomes.”

That work is at the heart of AARP Texas’ involvement in a major utility rate case filed by Oncor, the electric transmission and distribution utility that delivers power to millions of Texans through retail electric providers. AARP Texas intervened in the case before the Public Utility Commission of Texas to represent residential consumers, particularly older adults who are most affected by increases in essential household expenses.

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Following Oncor’s initial rate proposal last year, AARP Texas reached out to residential customers across Oncor’s service territory through email, mailed notices, social media, and other outreach. More than 20,000 Texans responded, sharing concerns about how higher electric bills would affect their financial stability, quality of life, and ability to remain in their homes, especially during periods of extreme weather.

After reviewing a negotiated settlement, AARP Texas ultimately took a position of “no position,” noting the proposal was significantly lower than Oncor’s original request. While concerns about rising electric costs remain, Mace said AARP Texas did not oppose the class allocations or rate design included in the settlement.

Still, the voices of Texans like Betz, Peter, and William underscore a broader concern: many residential customers are unaware of utility rate proceedings or unsure how to participate, even though the outcomes directly affect their monthly bills.

For older Texans, affordable electric service is more than a line item; it’s a lifeline. Mace said AARP Texas will continue working to ensure regulators consider the real‑world impacts of their decisions and that consumers have a stronger voice in the process.

Mark Hollis can be reached at mhollis@aarp.org or 512.480.2429.

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