AARP Hearing Center
AARP members and readers are invited to submit pressing technology questions they’d like me to tackle in my Tech Guru column, including issues around devices, security, social media and how all the puzzle pieces fit together.
Running out of power is a common issue, as this question from a reader typifies.
I recently installed a software update on my phone, and now the battery doesn’t seem to hold a charge for very long. It peters out before the end of the day. Is this a sign that the battery needs to be replaced, or do I need a new phone instead? — Ruth L.
It’s not always easy to tell, Ruth, especially since you noticed your battery issues after installing a software update.
Many people, including me, share your frustration, though. We’re all too often convinced that Murphy’s Law will wreak havoc and our phone will run out of juice at precisely the worst possible moment: just ahead of a crucial call with bosses, customers, family members or caregivers, say.
Ask The Tech Guru
AARP writer Ed Baig will answer your most pressing technology questions every Tuesday. Baig previously worked for USA Today, BusinessWeek, U.S. News & World Report and Fortune, and is author of Macs for Dummies and coauthor of iPhone for Dummies and iPad for Dummies.
But knowing when to replace the battery on the device, rather than replacing the phone itself, can be tricky.
Is something new much better than what you have?
One key factor is how close you are to trading in your handset anyway.
People are holding on to phones longer than ever nowadays — more than four years, in some instances. If your phone is otherwise humming along, the camera is performing fine and the screen and other parts of the device are mostly free of dings and scratches, then it may simply benefit from a fresh battery. Consider your current stage in the replacement cycle, and weigh the cost of a new phone against the expense of replacing a battery.
You mentioned that you just installed a software update. If other funky things appear to be happening after doing that, it may be a sign that a new phone may indeed be in order.
Obviously, if you are seduced by a feature-rich new model that fits your budget or you anticipate one coming out soon, it doesn’t make much sense to spend on a battery now.
Ask the Tech Guru
You may well arrive at a different decision if your current phone is still under warranty and the cost of swapping out the battery is cheap or even free.
Limited lifespans
All rechargeable lithium-ion batteries have limited lifespans related to their chemical age. Under normal use and regular charging patterns, the original battery on a now two-year-old iPhone 15 model, for example, is designed to retain 80 percent of its capacity at 1,000 cycles, Apple says; on iPhone 14s, 80 percent capacity is achieved at 500 cycles. Over time, the ability of such batteries to hold a charge diminishes.
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