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7 Tips for Avoiding Fraud When Donating to Charities

Criminals may take advantage of your generosity and steal your cash

spinner image arms reaching to donate money and care into a charity donation box
CatLane / Getty Images

In the wake of natural disasters or other traumatic events around the world, the first reaction of many good citizens is to say, “How can I help?” You may be thinking the same thing about the massive earthquakes that hit Turkey and Syria in recent days, killing at least 20,000 people and injuring tens of thousands. But officials are warning would-be donors that criminals may try to play on your sympathies for their own profit by touting fake charities.

“Tragedies like this create a prime opportunity for scammers to impersonate charities and other organizations to take advantage of your good will,” Michelle H. Seagull, commissioner of Connecticut’s Department of Consumer Protection, said in a statement. “We encourage everyone to do their research and be cautious when choosing where and how to give.”

VIDEO: 4 Ways to Avoid a Charity Scam

Other consumer advocates are echoing her message: “We all see the devastation on the news and feel helpless,” says Amy Nofziger, who oversees the AARP Fraud Watch Network Helpline (877-908-3360). “And since most of us can’t do any of the recovery efforts that need to be done, we want to give of our resources, but criminals will exploit our generous nature to want to help and have you to donate to their sham charities.”

Nofziger and others familiar with charity scams have tips to help ensure that your gift will benefit a good cause — not a con artist.

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1. Do your homework

“Investigate before you invest,” says Steve Bernas, president and CEO of the Better Business Bureau of Chicago and Northern Illinois. The BBB Wise Giving Alliance monitors and evaluates charities; visit its site to find reports on your chosen cause. Other watchdogs include the American Institute of Philanthropy’s Charity Watch (, Charity Navigator ( and GuideStar (

2. Know the warning signs for fraud

A genuine charity won’t protest if you ask for time to think things over or conduct due diligence. Nofziger says it’s a red flag if a person or group making an appeal is “not willing to give a straight answer.”

When the phone rings and you’re pressured to give, “caution is the watchword,” the Federal Communications Commission advises. “If an unsolicited call seems suspicious, or you feel a caller is trying to strong-arm you for a donation, hang up and don’t answer if you get a call back. There are plenty of legitimate charities with which you can initiate contact.”

The National Do Not Call Registry (, applies to telemarketers; on the other hand, nonprofits calling potential donors do not need to check if your phone number is on the list, the FCC says, though you can ask a charity to stop calling you and it must comply. “Legitimate charities will respect your request, but scam callers won’t,” the agency cautions.

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3. Confirm that the donation is tax-deductible

Only gifts to charities with 501(c)(3) status are potentially tax-deductible. Check with the IRS to see if an organization has tax-exempt status and to learn more about charities and nonprofits.

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Some organizations assert that contributions to them are tax-deductible even though they have not registered with the IRS, notes Federal Trade Commission attorney Rosario Méndez.

"Unfortunately, we also have seen organizations that are registered within the guidelines, and they still were not using the money in the way that they said that they were going to,” she adds.

4. Be cautious about crowdfunding

Money given to a personal GoFundMe fundraiser is considered a personal gift, the site says, and “you won’t be issued a tax receipt from our company.” Scrutinize crowdfunding appeals on GoFundMe, KickstarterIndiegogo and other sites, Méndez says. It’s easy to set up an appeal and donors should be aware the money tends to go directly to the organizer, she says, and that photos have been pilfered to buttress bogus appeals.

“There’s no site in the U.S. that is 100 percent safe,” says Bernas. “That’s why consumers need to be vigilant and do the research ahead of time.”

5. Be alert to fake charities that mimic the names and logos of well-known nonprofits

And remember that phonies may inflate their stature by adding “federal” or “national” to their names. So, do an online search of groups along with the words “complaints” or “reviews,” Méndez says.

6. Validate the identity of individuals requesting donations

Some criminals may pose as religious leaders, perhaps asking for assistance for a needy family. There’s always an excuse as to why the “religious leader” can’t personally help and their “unavailability” is why they purport to need your help.

7. Don’t leave cash under your front doormat for a “charity"

Méndez at the FTC says the scam unfolds like this: A person gets a phone call from a “charity” asking for a contribution and the caller says, “You can just leave the money under the doormat, and I will just come pick it up.” The same goes for gift cards (and keep in mind that if you relay the serial number and PIN on a card to someone over the phone, it’s almost impossible to recover your cash).

The bottom line: There are many wonderful charities you can support, and the fact that bad actors try to impersonate them needn’t thwart your generosity. Just give with care.

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