Obituary Scams

Fraudsters are fond of obituary scams because the victims are either dead, so they’re unable to monitor financial accounts and credit reports for unusual activity, or emotionally vulnerable and potentially more prone to manipulation. Some scammers even pose as psychics or spiritual advisers, draining money from grieving people by promising to use supernatural means to ease their loss.

Warning Signs

• You get a call from an alleged government official, debt collector or insurance broker about outstanding taxes, unpaid bills or unfinished business supposedly left by a recently deceased loved one.
• The caller pressures you to pay immediately and asks for payment by wire transfer, gift card or reloadable cash card — all bright-red flags for scams.
• An unsolicted call, text or email promises federal help paying for the funeral of someone who died of COVID-19. FEMA will not approach you about funeral assistance unless you have already contacted the agency about the program.
• You receive bills or spot credit card activity for expenses accrued after your loved one’s death.

How to protect yourself from this scam

• Do report a loved one’s death to Social Security as soon as possible by calling 800-772-1213.
• Do send a copy of the death certificate to the IRS so that officials can flag the deceased’s tax account.
• Do notify banks and other financial institutions that the late loved one used. If you close accounts, ask that they be listed as “Closed: Account holder is deceased.”
• Do notify the major credit bureaus (Equifax, Experian and TransUnion) so that they can place a death notice in the deceased’s credit file. This should prevent fraudulent applications for credit from being approved. 
• Do get a copy of the deceased’s credit report right after death and a few months later, to check for fraudulent activity.
• Do be wary of “long lost” relatives or friends of the deceased who contact you (especially on social media) and raise financial issues or attempt to forge a relationship. Ask family and old friends if they know or recall the person.

• Don’t put too much personal information in an obituary. Leave out details that could be used for identity theft, such as the deceased’s date and place of birth, middle name, maiden name and mother’s maiden name.
• Don’t include the deceased’s home address. If the obituary also notes the date and time of the funeral, burglars can break into the presumably empty house during the service.
• Don’t make a payment or provide personal information about yourself or a deceased loved one to someone who contacts you out of the blue.
• Don’t let a debt collector scare you into paying financial obligations for a late spouse, parent or sibling. Generally, the estate is liable for any debts, not the survivors. There are some exceptions for cosigned loans and jointly held financial accounts and under community-property rules in some states; the U.S. Consumer Financial Protection Bureau has more information.

More Resources

• Report obituary scams or theft of a deceased person’s identity to the Federal Trade Commission, online or at 877-382-4357.
• Call the FEMA Helpline (800-621-3362) or the National Center for Fraud Hotline (866-720-5721) if you get a suspicious message about federal aid to pay for a funeral.
• If the fraud was perpetrated online, also report it to the FBI’s Internet Crime Complaint Center.