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Chances are, you wouldn’t give an old boss control of your bank account. Yet many Americans inadvertently leave 401(k) accounts behind with employers when they change jobs.
The number of “dormant” retirement accounts — those that have been forgotten or left behind — jumped from 14.8 million to 28 million between 2012 and 2023, according to an analysis of U.S. Department of Labor (DOL) data by PensionBee, an online retirement account provider.
That means nearly a third of workplace retirement accounts might be left with a previous employer. In 2026, the number is expected to reach 32.8 million.
“We hear regularly from our customers that they have been disconnected with one of their old accounts,” says Romi Savova, founder and CEO of PensionBee.
Some people no longer have paperwork for jobs they left years ago. Others may have left an account with an employer that has since gone out of business. And some may have forgotten about an old retirement account entirely.
The average balance of dormant retirement accounts in the DOL data is just under $70,000. That’s money that could help retirees pay for groceries, health care or trips to visit the grandkids — but only if they claim it.
Why people leave retirement accounts behind
Nobody sets out to lose track of a retirement account. Some job changers don’t get around to doing anything with them because they’re busy with all of the tasks that switching jobs entails. Others don’t know what to do with their retirement plan when they leave a job or get laid off. Sometimes an employer doesn’t clearly explain your options, Savova says.
With Americans born between 1957 and 1964 changing jobs more than a dozen times between the ages of 18 and 58, it’s not surprising that so many people have mistakenly left 401(k) accounts behind.
Typically, you have four options for a 401(k) or other workplace account when you change jobs:
- Roll the money over to your new workplace’s retirement plan.
- Roll it over to an individual retirement account (IRA).
- Leave it with your former employer.
- Cash it out.
If you cash out, you’ll generally have to pay taxes on the money, along with a 10 percent penalty if you’re under age 59½. If you roll it over, the easiest way is to have your old employer send it directly to the administrator of the new retirement plan. If your former employer sends the money directly to you, you’ll have 60 days to move the funds into the new account. Wait longer and it will be considered a withdrawal, meaning you’ll owe taxes and possibly a penalty.
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