AARP Hearing Center
Key takeaways
- Many women struggle to get menopause care; feeling dismissed is a sign to seek help elsewhere.
- Many types of clinicians can provide menopause care; training and experience matter more than titles.
- Certified menopause practitioners and coordinated care can improve treatment and follow-up.
Perimenopause, menopause and life after it can be tricky enough to deal with. But when your doctor doesn’t seem to know how to help you — or brushes off your concerns completely — it can be even more of a challenge.
“If you’ve brought up menopause concerns and felt dismissed, it’s not you — it’s a gap in the system. Your symptoms are real, and you deserve to be taken seriously,” says Dr. Heather Hirsch, a menopause specialist from Rochester, New York, and a Menopause Society certified practitioner (MSCP).
If you’re told menopause is just part of getting older or just part of being a woman, or that the symptoms you’re experiencing during the transition won’t last long, that’s a red flag to seek out care elsewhere, adds Dr. Laurie Birkholz, MSCP and a family medicine doctor from Holland, Michigan.
That doesn’t mean you have to ditch your primary care doctor or ob-gyn completely if you don’t want to, Birkholz notes. There are many professionals who can deliver competent care. Read on to learn more about menopause providers and how to go about finding one.
Gaps in knowledge, gaps in care
Most women in the United States do not receive menopause treatment. According to a 2025 report from AARP’s Public Policy Institute, just 5 percent of women ages 45 to 64 received menopause-specific care in 2021.
One contributing factor: knowledge gaps. New Research from AARP published March 19, finds that many women are unfamiliar with perimenopause — the time leading up to menopause, where estrogen levels fluctuate and periods become irregular — and that they learned about this phase only after symptoms began. Others report they didn’t know the symptoms they experienced — low libido, hot flashes and trouble sleeping are common during this phase — were related to declining hormone levels until later in their journey.
This “massive education gap” creates hurdles in getting care, too, Hirsch says. She explains that most medical students and residents receive less than two hours of menopause training throughout their education.
AARP’s latest research found that women, unable to find a single, reliable place to learn about menopause, often turned to their health providers, and even still often received insufficient answers because their clinicians had limited menopause training or advice.
The MSCP credential indicates the provider has undergone menopause-specific training. More than 1,300 clinicians took the MSCP exam in 2024 — almost six times more than applied for the exam in 2022, the Menopause Society reports.
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