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Why Is My Computer Running So Slowly?

The device could have a virus. Or it just might be old


spinner image an old computer that is trying to load
Photo Collage: AARP; (Source: Getty Images (2))

My computer takes forever to boot up, and then it’s really slow even after it does. Is it time to put it out to pasture?

I know the frustration when a PC or Mac is getting long in the tooth and you feel like the machine is well past its prime.

But before retiring the computer and investing in a potentially expensive replacement, consider factors beyond old age that might explain the draggy performance. In some cases, the glitches can be fixed and could prolong your computer’s life just a little more.

Look at your computer’s sinuses, gut, brain, age

Most often, some sort of strain on resources causes a sluggish computer. A few common reasons:

Stuffy drive. Even if you increasingly rely on a subscription to a cloud internet storage service, the hard drive or solid-state drive you’re using to store files and data inside it might be packed to the rafters. Take a long look at what you can safely discard, keeping in mind that video and photos are likely gobbling up the lion’s share of your drive’s capacity.

If you’re comfortable with the cost, consider offloading even more of the files you want to preserve to the cloud.

spinner image Ed Baig

Ask The Tech Guru

AARP writer Ed Baig will answer your most pressing technology questions every Tuesday. Baig previously worked for USA Today, BusinessWeek, U.S. News & World Report and Fortune, and is author of Macs for Dummies and coauthor of iPhone for Dummies and iPad for Dummies.

Have a question? Email personaltech@aarp.org​

PC bloat. You may have too many programs on the computer, including the “crapware” preloaded on the machine when you bought it. Be ruthless about waving bye-bye to programs you no longer need or never wanted.

Temporary files and folders or fragments of data also can contribute to the bloat.

Not enough memory. Your computer’s RAM, shorthand for random-access memory, may be taxed. RAM is the type of short-term or temporary memory that houses data the system looks to retrieve in a blink, which in theory keeps everything humming along.

You can add more RAM to some but not all computers if what you have on board seems inadequate for the tasks you throw at it. Of course, you’ll want to weigh the cost of adding RAM versus replacing the machine with a newer model.

Yeah, it’s old. Sorry, I have to say it, but age does matter — at least for technology. The latest software you installed may demand more from the machine’s chips, circuitry and processors than they’re capable of delivering.

Moreover, computers after a certain point can no longer accept macOS or Windows updates or updates to other programs you use. You’ll find the same to be true for your smartphone and its operating system.

How can I tell if my computer has a virus?

Why your computer is a sloth could be attributed to one more possibility, a diagnosis you probably don’t want to hear: It is infected with malicious software that you might have inadvertently installed when downloading some programs or files.

Malware, a broad term for things such as viruses, ransomware, spyware, worms and other harmful software, can wreak havoc in innumerable ways. Files become corrupted, bad guys surreptitiously capture your keystrokes for financial gain, or in some cases they can hijack a computer altogether.

How can you tell? A poky computer may supply that clue, but by no means is it the only telltale sign. Other symptoms may include frequent crashes or weird error messages and pop-up windows.

Of course, the most obvious thing to do to detect and eradicate malignant software is to run antivirus software. And the good news is you don’t always have to pay.

Several commercial third-party antivirus options are available, some even with free options. And Windows 10 and Windows 11 PCs come with free software called Microsoft Defender Antivirus.

If an antivirus scan of your system comes up clean and you’ve taken some of these other measures to speed things up with little luck, maybe you need to plan for your computer’s retirement with a vigorous scrubbing.

Bonus tip: Too much ‘start me up’ can slow you down

Programs that launch automatically when you start your computer could be the reason you can take a lengthy coffee break before sitting down at the keyboard. You may not be aware when one or more of them are launching because some start-up programs run in the background.

Follow these steps to see which programs automatically launch at boot-up time and which ones you may want to disable.

  • On a Mac running an older version of MacOS, click on the Apple icon in the menu bar at the upper left corner of your screen | System Preferences … | Users & Groups | Login Options. If you’re running the latest operating systems, open System Settings | General | Login items.
  • On Windows 10 or 11 computers, start at Settings | Apps | Startup.

Toggle which apps you’ll open automatically at start-up and which ones you’ll click only when you need them.

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