AARP Hearing Center
Last August, Linda Kay Simmons frantically drove to a gas station — her 6-year-old granddaughter in the back seat — to feed thousands of dollars into a cryptocurrency ATM. Two men claiming to be sheriff’s deputies had called earlier that day to warn she could face arrest for evading grand jury duty if she didn’t deposit the cash as a bail bond.
The men demanded she stay on the phone, but concern for her granddaughter spurred the 71-year-old author from Moneta, Virginia, to borrow a phone from a stranger to call her daughter. Simmons ended up feeding close to $16,000 into the machine before her daughter arrived and convinced her it was a scam.
“I didn’t want to listen to her at first, but she was so adamant that I just stopped,” Simmons says.
Cryptocurrency kiosks, also called crypto ATMs, are an increasingly popular tool that criminals use in fraud schemes, as the transactions typically move quickly into overseas exchanges that don’t have to comply with U.S. laws. The machines, which convert cash into digital currency, often resemble traditional ATMs and are located in supermarkets, bars, convenience stores and other common businesses.
Cryptocurrency kiosks were used in scams that led to more than $333 million in reported losses in 2025, according to FBI data. More than 12,000 complaints were filed with the FBI's Internet Crime Complaint Center, which marked a "clear and consistent rise" in cryptocurrency kiosk scams over recent years "that is not slowing down" according to the agency.
Older people are particularly at risk. A 2024 FBI report found that among cases where the victim’s age was known, individuals age 60 and older accounted for 86 percent of the losses.
The FBI notes that the types of fraud most closely associated with crypto ATM use include extortion, tech support scams, government impersonators and investment schemes.
AARP has pushed for protections from crimes facilitated by crypto ATMs. And a growing number of states are cracking down on use of the machines.
In 2025, 14 states passed laws to protect consumers from crypto kiosk–related scams, bringing the total to 17 states. The laws provide several critical protections, including setting daily transaction limits and requiring fraud warning signs. Many also require operators to be licensed by the state and to provide transaction receipts to help law enforcement with investigations.
AARP got involved in early 2024 — talking with law enforcement, fraud victims and other stakeholders to understand the problem and the types of legislation that could help, says Françoise Cleveland, a government affairs director with AARP’s national office. Many of AARP’s state offices around the country have spearheaded legislative efforts to crack down on crypto ATMs.
“We just want to be sure that any customer [using] any payment, whether that’s crypto kiosks, gold or anything else, that there are good protections against fraud,” Cleveland says.
AARP anticipates that lawmakers in nearly every state that does not already have a law will consider legislation in 2026 or 2027.
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