AARP Hearing Center
Utility Scams (Summer Heating)
As rising summer temperatures cause energy demands to increase, criminals exploit fears of losing power and air conditioning by posing as local utility companies.
Scammers place threatening phone calls, phishing emails, or urgent text messages aimed at convincing consumers to supply personal data or to click on unverified links to resolve a past-due balance. Oftentimes these schemes are accompanied by a push to receive instant payment through unconventional payment methods like gift cards, or cryptocurrency.
More Ways to Benefit
- Related Benefit 1
- Related Benefit 2
- Related Benefit 3
- Related Benefit 4
- Related Benefit 5
If you receive an unexpected threat to terminate your service, take an active pause and contact the utility company’s customer service department using the number from your physical bill or the company’s website (don’t search – go directly to the site) to check your account status. Chances are it’s a scam.
Learn how to spot and avoid scams with AARP Fraud Watch Network™. Suspect a scam? Call our free helpline at 877-908-3360 and talk to one of our fraud specialists about what to do next.
More From AARP
Spot Fake Charity Appeals
Fake appeals exploit generosity. Learn how to verify causes and ensure gifts reach people who truly need help.
Airline Call Center Scams Explained
Learn how fake booking lines lure travelers into paying impostors, plus the quick checks that verify real agents before you share details.
Stop Porch Pirates This Holiday Season
Simple organizing habits reduce stress, improve focus, and support mental clarity—one drawer at a time.