AARP Hearing Center
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The Pennsylvania Public Utility Commission is currently considering a proposal from Pennsylvania American Water that would raise water and wastewater rates for residential customers like you by approximately $203.9 million. If you are a Pennsylvania American Water customer, your water bill will increase - on average - $17.60 monthly, or about $211 a year.
Additionally, the residential fixed customer charge (a charge you pay before you even turn on the tap) would increase for water customers by 14 percent, from $17.50 to $20, and for wastewater customers by 40 percent, from $14.30 to $20 for a total increase of $98.40 a year.
Can you afford to pay Pennsylvania American Water over $300 more per year for your water and wastewater? You can raise your voice to oppose these proposed rate increases. The Pennsylvania Public Utility Commission will hold public hearings - eight in-person and four virtual - to hear from you about PAW’s proposals. If you are a Pennsylvania American Water Company water and/or wastewater customer who could be affected by this rate hike, we strongly encourage you to participate in an in-person hearing closest to you or choose to participate in a virtual/telephonic hearing to voice your opposition.
In-Person Public Input Hearings:
Additionally, a total of four telephone public input hearings have been scheduled.
Telephone Public Meetings
Signing Up for the In-Person Public Input Hearing
If you wish to testify at an in-person public input hearing, you are encouraged to pre-register with the Pennsylvania Office of Consumer Advocate before the date of the hearing you desire to participate in. Those who pre-register and provide the information listed below will be called to testify at the hearing in the order they pre-register.
If you wish to testify at a telephonic public input hearing, you must pre-register with the Office of Consumer Advocate by Thursday, Feb. 1, 2024, to receive the call-in information. Individuals will testify in the order in which they pre-register.
If you do not wish to testify but want to listen to the public input hearing, you may also contact the OCA to obtain the call-in information.
To pre-register for either in-person or telephonic public input hearings, contact the OCA by phone at 1-800-684-6560 or by email at consumer@paoca.org and provide the following:
AARP is fighting against Pennsylvania American Water’s proposal to raise your rates. On behalf of Pennsylvania residents 50-plus, we urge you to join the fight to oppose rate increases that benefit Pennsylvania American Water’s bottom line on the backs of its customers.