AARP Hearing Center
Key takeaways
- Pocket-dialing can happen even on locked phones due to motion, gestures or certain settings.
- Short auto-lock times, strong security and fewer “wake” features reduce mishaps.
- Turning off the Raise to Wake and Extend Unlock features reduces the risk of accidental calls.
AARP members and readers are invited to submit pressing technology questions they’d like me to tackle in my Tech Guru column, including issues around devices, security, social media and how all the puzzle pieces fit together. This week’s question, which sadly many of us can relate to, concerns ways to stop calling people by mistake.
I tend to accidentally dial people from time to time, which surprises me because I lock my phone. Can you explain why this may be occurring and what I can do to prevent it?
Few things are more embarrassing than inadvertently pocket-dialing someone, especially if this butt-dial, as it has unflatteringly come to be known, wakes up your boss, grandparents or a friend in the wee hours. With any luck, the people receiving those “didn’t-mean-it” calls are an understanding bunch.
And yes, I’ve done more butt-dialing through the years than I’d like to admit.
Ask The Tech Guru
AARP writer Ed Baig will answer your most pressing technology questions every Tuesday. Baig previously worked for USA Today, BusinessWeek, U.S. News & World Report and Fortune, and is author of Macs for Dummies and coauthor of iPhone for Dummies and iPad for Dummies.
There’s no reason any of us should feel rotten. Pocket-dialing is common enough that the leading Android phone maker, Samsung, even devoted a webpage to how to prevent it.
Here are some strategies that may help.
Lock the device
This may be the most obvious piece of advice (and something you said you already do), but not everyone does. Lock the phone, usually by pressing the power button, before putting the device in your pocket or purse.
Set up security
This also should go without saying: Create a personal identification number (PIN), ▶password◀, passcode or pattern recognition, or use whatever fingerprint or facial recognition biometric solution your phone has available, so that no one can get past your lock screen without having or knowing those credentials. The main purpose is to protect your privacy and data, but it may also minimize, though not completely prevent, butt-dials.
Shorten how soon the phone automatically locks
You can set up a phone to automatically lock itself after it has been inactive for a while or the screen goes dark. The shorter the interval, the better.
On iPhone, go to Settings | Display & Brightness | Auto-Lock and choose the time interval after which the device will lock. You can select 30 seconds or 1, 2, 3, 4 or 5 minutes. While you’d be defeating the purpose of protecting yourself from butt-dials, and I wouldn’t recommend it, you could also choose to never have the phone lock itself automatically.
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