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AARP Fraud Watch Network Helpline: 877-908-3360

Our toll-free service is available Monday through Friday, 7 a.m. to 11 p.m. ET

Do you think you have been targeted or have fallen victim to a scam?

En español | Common signs include:

  • Receiving a call asking for money or personal information like your Social Security number.
  • Finding unauthorized charges on your credit card.
  • Getting an email or call saying you’ve won a sweepstakes or lottery you don’t recall entering.

AARP’s Fraud Watch Network Helpline, a free resource for AARP members and nonmembers alike, can provide the information you need to protect yourself and your family.

The Helpline is operated by staff and volunteers with extensive training and experience fighting scams that target older Americans. “We know that older people, and people in general, need a wise friend or need support when it comes to dealing with scams and fraud,” says Amy Nofziger, director of the Fraud Watch Network Helpline. “The most important thing our volunteers do is that they listen, and they listen without judgment.”

Report Scams and Fraud

If you get a suspicious call, text or email (for example, requesting your bank account number, instructing you to buy a gift card or promising an expensive prize), or if you, a relative or a friend has given money or financial information to someone you now suspect was a scammer, call 877-908-3360. 

Our volunteers can offer you:

  • Tips and advice on how to spot a scam.
  • Concrete steps you can take to avoid fraud.
  • Actions to take if you have been victimized by fraud.
  • Emotional support from peers who have experienced fraud.
  • Guidance for families concerned that a loved one is being scammed.
  • Referrals to law enforcement and other agencies that fight or investigate fraud.
  • Translation services available.

In addition, your call helps AARP and our federal, state and community partners spot scam trends and respond to emerging threats. “People who call us, they’re our boots on the ground,” Nofziger says. “They're our eyes and ears to what's happening out in the scam world.”

AARP Fraud Watch Network

AARP’s Fraud Watch Network can help you spot and avoid scams. Sign up for free “watchdog alerts," review our scam-tracking map, or call our toll-free fraud helpline if you or a loved one suspect you’ve been a victim.