AARP Hearing Center
Key takeaways
- Online gambling has exploded in popularity, accounting for much of the $700 billion that was wagered last year.
- Casinos and online betting platforms often target older adults with their ads and are designed to keep users coming back for more.
- Online gambling can be more seductive than other forms of betting; many users begin betting compulsively.
Jack F. had played the slots on trips to Atlantic City with his wife for years but never had a problem gambling — until he tried it online.
“I didn’t get into it at the casinos,” says Jack, 81, who asked that his full name not be used because he is in a recovery program for problem gamblers that stresses anonymity. “Then I discovered the iPhone. How wonderful the iPhone is! You can sit in your living room or bathroom and gamble away.”
That was only a few years ago. Jack was happily retired from his job as a battalion chief with the Jersey City Fire Department. He lived in Clark, New Jersey, with his wife, a retired hairdresser. Their 56-year-old daughter lived in a basement apartment downstairs. They had three other adult kids and seven grandkids. Their house was paid off. His pension, her Social Security and their savings easily covered their monthly bills. Life was good, comfortable.
That all changed when, out of boredom, he started gambling on his phone at night. After his wife and daughter had gone to bed, he’d sit by himself in his recliner in the family room and play slots on the Borgata Casino app he’d downloaded. Soon he was doing that five nights a week, the hours slipping by two or three at a time — staying up sometimes as late as 2 in the morning — and racking up losses of as much as $5,000 a night. It was far more than he could afford on their fixed budget. “I can’t believe I did what I did, how late in my life I got into this,” he says. “It happened so quickly. It’s just so easy to get hooked.”
A court ruling fuels an industry
In the wake of the 2018 U.S. Supreme Court decision that opened the door for legalized sports betting, a lot of media has focused on young men getting hooked on internet gambling. But very little attention has been paid to the ways older Americans are vulnerable to developing online gambling problems. The user-friendliness of apps that transform computers, tablets and smartphones into portable casinos, combined with the opportunity to play continuously, has almost doubled the amount Americans have wagered over the past five years. That has driven the rise in gambling problems nationwide, notably in people age 50 and older.
Get Help for a Gambling Problem
- Call: 1-800-GAMBLER
- Text: 800GAM
- Chat: www.1800gamblerchat.org
“You can make the argument that the generation that is most susceptible to developing gambling as a problematic behavior is boomers,” said Don Feeney, research and planning director for the Minnesota state lottery, in the Nebraska Public Media documentary Growing Old Gambling. “When I started looking at the risk factors for gambling addiction, they seemed to me to be concentrated in boomers: isolation, the sense of guilt, stigma, forbidden fruit.”
Deceptive features in game design, custom-tailored marketing and seemingly ubiquitous advertising are inducing people to gamble longer and lose more money than they intended. “Often older people who develop gambling problems have been fine gambling recreationally most of their lives, but as we get older, we’re subject to more stressors related to health, we start to lose loved ones,” says Ted Hartwell, former director of storytelling at the Nevada Council on Problem Gambling. “That can lead to behavior like gambling becoming a way of escape, to numb some of that physical or emotional pain.”
Indeed, experts say online gambling operators view people over 65 as a desirable market and target them with their advertisements and promotions. “They go after the seniors,” says Gary Schneider, 71, a recovering gambling addict. “Online casinos know exactly who they’re talking to. An older person who’s lonely gets a call from a concierge and has someone to talk to. It’s a con game.”
The consequences can be devastating for those who are retired, on fixed incomes and with no means to recoup losses once their savings accounts are wiped out. And there are worrisome signs that the problem is growing. The Connecticut Council on Problem Gambling reports that 1 in 9 of the organization’s helpline calls come from someone age 55 or older. In Nevada, the number is even higher: among callers seeking direct assistance from the state’s helpline, 1 in 3 are 50 or older.
At the Dr. Robert Hunter International Problem Gambling Center in Las Vegas, the oldest in the country and one of the largest, approximately 35-40 percent of clients are over 50. Even these numbers may not represent the full extent of the problem because, as noted in the journal Frontiers in Psychiatry, “very few older people with a gambling disorder will seek access to specific treatment programs.”
The industry booms online
Since the 2018 Supreme Court ruling, 32 states and the District of Columbia have allowed online sports betting on everything from the Super Bowl to Ping-Pong.
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