AARP Hearing Center
Most older adults want to stay in their home as they age — also known as aging in place. It’s easy to see why. Aging in place comes with a host of benefits, including preserving independence, providing consistency and reducing expenses, according to Cleveland Clinic.
One tool that could help older adults age in place is a medical alert system. Medical alert systems include devices with a help button that connect users to 24/7 monitoring centers. When users press the button, they’re connected to an agent who can answer questions or dispatch help if needed. For caregivers, some companies also offer additional features that enable communication with people listed as emergency contacts. Some companies also have mobile apps caregivers can use to keep tabs on their loved ones. Because these systems provide help at the push of a button, they can offer users a sense of safety and independence, as well as more peace of mind for caregivers.
Medical alert devices typically fall into three categories: at-home devices, GPS-enabled mobile devices and GPS-enabled smartwatches. GPS-enabled devices have software included that can pinpoint the location and enable navigation. Meanwhile, at-home systems have a base unit that syncs to a wearable help button. You must press the button within a certain distance of the base unit — usually about 1,000 feet — for it to work. Mobile devices can be worn around the neck, wrist or belt loop. Both mobile devices and smartwatches have GPS tracking that connects you to the monitoring center wherever you have cell service. And if you have one of these devices as part of a medical alert system, you pay for a monthly subscription to the company’s monitoring center.
If you’re looking for a medical alert system to help maintain independence for yourself or a loved one and support overall safety, we’re here to help. The AARP Smart Picks team worked with testers 50 and older to assess these top companies based on important factors like fall detection, call response times and GPS tracking accuracy. We also conducted tests within our lab to further evaluate each system, initiating test calls with the press of the provided call buttons, simulating falls and interacting with monitoring center operators.
According to our research and testing, the best medical alert systems offer multiple device options — including comfortable, discreet devices with accurate GPS tracking and fall detection capabilities. Read on to see which companies performed the best in testing.
Our top medical alert system
- Comfortable, discreet devices
- Feature-rich caregiver app
- Accurate GPS tracking
The best medical alert systems of 2026
- Medical Guardian: Best Overall
- MobileHelp: Best Value
- Bay Alarm Medical: Best for Home
- LifeStation: Best GPS
- Lifefone: Best Necklace
Caregivers' focus group highlight
When we held a focus group in April 2026 of seven people who had bought a medical alert system in the last three years, nearly all were caregivers who had bought a device for a loved one. Many participants shared that their loved ones weren’t immediately receptive to the device, but eventually came around. “I like the peace of mind of knowing that if something were to happen, my mom can get help,” said Steven, a 50-year-old participant in Hawaii.
Comparing the best medical alert systems
Best Overall Medical Alert System: Medical Guardian
Overall score: 9.9 out of 10
Pros and cons
Pros
- Fast response times
- Top-notch GPS performance
- Advanced caregiver app
Cons
- Communication via smartwatches is sometimes hard to hear
- Pricey
Features
- Fall detection monthly cost: $10
- Maximum at-home device range: 1,400 feet
- GPS tracking: Yes, for wearable devices
Key takeaways from our testing
Connected quickly to the monitoring center. We tested four devices from Medical Guardian: two mobile devices, one at-home device and one smartwatch. When we assess each device, we place at least three test calls by pressing the provided call button, and we consider calls that connect to a monitoring center agent within 60 seconds as passing the test. All Medical Guardian devices passed the test, and their overall average response time was only 42 seconds — the fastest average on this list. The MG Mini Lite, a basic watch without a touchscreen, had the fastest response time at 27 seconds.
Accurate GPS tracking. All three Medical Guardian mobile devices passed our GPS tracking test with flying colors, and testers awarded each device perfect scores for location accuracy. We assess GPS tracking by pressing the button to initiate at least three test calls per device in three different locations: a suburban grocery store, a hardware store and the cell phone lot of a major international airport. For each test call, when we connect to the monitoring center, we ask the agent to verify our address. Agents correctly identified our address at all three locations. Accurate location tracking can be crucial to getting help quickly in an emergency. Another feature we like? This company’s advanced app, which shows users' historical and real-time location data, as well as medication reminders, device battery level and daily step totals. Caregivers can communicate with each other and with users through the app using the Care Circle feature, which lets you add up to four contacts that you can text through the app for an additional $5 per month.
Varying audio clarity across devices. When assessing the mobile MG Move smartwatch, Donna, a 60-year-old tester, said it was sometimes hard to hear through the two-way speaker. “The agent sounded a tiny bit garbled, and at times they struggled to hear me, too,” she said. With the MG Mini, another mobile device that can be worn around the neck like a necklace, Donna noted she could hear other calls from the monitoring center in the background. “The audio was slightly muffled, but still understandable,” she said. Donna still gave each device a very good or excellent score for audio clarity. The ability to hear the monitoring center agent clearly is especially important for older adults with hearing loss or auditory processing issues, so we appreciated that each device we tested included volume controls. But there is another notable con: For older adults or caregivers who value low price above all else, Medical Guardian may not be the best fit, since it has some of the highest starting monthly costs compared to other devices on this list. If cost is your top concern, consider MobileHelp, our best value pick.
Best Value: MobileHelp
Overall score: 9.8 out of 10
Pros and cons
Pros
- Low-priced
- Standout score for monitoring center professionalism
- Accurate fall detection
Cons
- Bulky pendant
- Mobile devices have shorter battery life (24 hours)
Features
- Fall detection monthly cost: $10 to $11
- Maximum at-home device range: 1,400 feet
- GPS tracking: Yes
Key takeaways from our testing
Wallet-friendly price and helpful monitoring center. MobileHelp is our pick for the best value medical alert system because of its high performance and low starting price — $25.95 per month for an at-home device, which is the lowest on this list. It also has one of the lowest starting monthly costs for a mobile device among systems on this list: $35.95. Testers were impressed with this company’s monitoring center and gave measures of audio clarity a near-perfect and agent professionalism a stellar rating. As part of our process, we assessed the mobile Solo device, a type of wearable, often as a pendant (or necklace) or a wrist accessory, like a watch. When Will, a 65-year-old tester, evaluated this device on monitoring center agent professionalism, he said, “The agents were professional, kind and courteous. I liked how they thanked me for testing the device. If the monitoring center makes you feel like a bother when you’re calling, you may be less likely to press the help button when you need it.” To this point, MobileHelp — and most other medical alert companies — recommend you test your system at least once per month by pressing the help button.
Almost-perfect fall detection. The MobileHelp Classic Cellular, an at-home device with an accompanying wearable, had one of the best fall-detection rates among the medical alerts we tested, detecting 10 out of 12 falls. Fall detection is a feature you can add to most medical alert systems that automatically detects a fall and contacts the monitoring center if you’re incapacitated and can’t call for help. We evaluate fall detection accuracy in our lab by testing four types of falls per device:
- Fall from a chair: Tester sits in chair and falls forward
- Standing fall: Tester stands then drops to their knees and braces the fall with their arms outstretched
- Lateral standing fall: Tester stands then falls sideways
- Backward fall: Tester stands and falls backwards
We try each fall a minimum of three times per device, resulting in at least 12 falls in total. No medical alert system can guarantee 100 percent fall detection. MobileHelp charges an additional $10-$11 per month for fall detection, depending on the device. For older adults at risk of or with a history of falls, and for caregivers worried about falls, accurate fall detection can help provide peace of mind.
Devices look bulky. Will said the GPS-enabled MobileHelp Solo pendant is “pretty large,” which he said may make it easier to use for older adults with dexterity issues. However, if you or your loved one wants a more discreet or stylish pendant, this device may not be the right fit. In our April 2026 focus group, participants noted that users will be less likely to wear a device if it looks very clinical or like a medical alert device. Participants concluded that this reluctance may be due to stigma about being perceived as old or helpless. Another issue with this Solo device? Testers noted that it had a comparatively shorter battery life: 24 hours, compared to 72 hours in a similar device from Medical Guardian. A battery that lasts more than 24 hours may also give users or caregivers peace of mind, knowing the device can still function even if they forget to charge it for a day. So if you or your loved one tends to forget to charge devices — and you’re looking for a wearable device — the Solo pendant likely would not be the best fit.
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