Ford and Lincoln Models Recalled for Rearview Camera Malfunction

This article was created with the assistance of generative AI. It was reviewed by editors before publication.

Ford Motor Company has announced a recall affecting more than 1 million vehicles across several popular models due to a software glitch that may cause the rearview camera image to freeze, delay, or fail to display when the vehicle is in reverse. This malfunction poses a safety risk by potentially obstructing the driver's view, thereby increasing the likelihood of accidents.

The issue

The problem originates from a software error in the SYNC4 system, which affects the rearview camera's functionality. A frozen or missing image can mislead drivers about their surroundings, increasing the risk of collisions, according to a safety report from the National Highway Traffic Safety Administration (NHTSA).

Affected vehicles

The recall impacts a wide range of Ford and Lincoln models, including:

• Ford Bronco (2021-2024)
• Ford Edge (2021-2024)
• Ford Escape (2023-2024)
• Ford Expedition (2022-2024)
• Ford F-150 (2021-2024)
• Ford Mustang (2024)
• Ford Mustang Mach-E (2021-2023)
• Ford Ranger (2024)
• Ford Super Duty (F-250, F-350, F-450, F-550, F-600) (2023-2024)
• Ford Transit (2022-2025)
• Lincoln Corsair (2023-2024)
• Lincoln Nautilus (2021-2023)
• Lincoln Navigator (2022-2024)

Advice to consumers

To remedy this issue, Ford will update the accessory protocol interface module (APIM) software, either through a dealer visit or via an over-the-air update, at no cost to the vehicle owners. Interim notifications will be sent to owners June 16, 2025, with a follow-up notification once the solution is fully available, expected in the third quarter of 2025.

For more details on this recall and to check if your vehicle is affected, visit Ford's recall website or contact your local Ford dealer. Stay informed and ensure your vehicle remains safe on the road. 

Owners of the affected vehicles are encouraged to contact Ford customer service at 1-866-436-7332 for more information. Additionally, they can reach out to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit NHTSA.gov for further assistance.