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9,000 Crypto Kiosks Go Dark Amid Major Crackdown on Fraud

As a major operator files for bankruptcy, new laws shaped by AARP are exposing the widespread scamming tied to these machines


Bitcoin Depot logo
Thomas Fuller/SOPA Images/LightRocket via Getty Images

Bitcoin Depot, once the country’s largest cryptocurrency kiosk operator, filed for bankruptcy this month, citing tougher new regulations and compliance obligations that have made its business model unsustainable. The company announced that its network of more than 9,000 crypto kiosks worldwide — located in the U.S., Canada and Australia — has been shut down.

The collapse follows AARP’s calls to lawmakers to clean up the crypto kiosk industry and stop the explosion of devastating scams facilitated by these machines. “These kiosks were completely unregulated — it was the Wild, Wild West,” says Bill Sweeney, AARP’s senior vice president of government affairs, “and like with most scams, our members were most at risk because they’re the ones who’ve been saving money their entire lives.”

“A nest egg — that’s a really attractive target for a criminal,” Sweeney adds.

Working alongside law enforcement and policymakers, AARP has helped expose the scale of fraud linked to crypto kiosks while leading the push for stronger safeguards. Those efforts have translated into action: Three states — Indiana, Tennessee and Minnesota — have banned the machines, while 27 other states have enacted laws to regulate them. Momentum is also building in states that have not yet passed laws, as well as in Congress.

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Widespread misuse targets older Americans

Cryptocurrency kiosks — often referred to as crypto ATMs — are machines that convert cash into digital currency and typically look like standard ATMs. They are commonly found in everyday locations, such as grocery stores or gas stations, and have increasingly been used in fraud schemes over the past few years because transactions move quickly and funds can be transferred to overseas exchanges that are not required to follow U.S. regulations.

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The scale of the problem is significant. The kiosks — including those operated by Bitcoin Depot, plus others run by companies still operating — have been used in scams that led to more than $389 million in stolen funds in 2025, according to the FBI. More than 13,460 complaints were filed with the FBI’s Internet Crime Complaint Center, which noted a “clear and consistent rise” in fraud using the machines.

Investigations have reinforced those findings. A probe by Iowa’s attorney general in 2025, for example, found that at least 94 percent of transactions using Bitcoin Depot and CoinFlip machines were fraudulent. The scams cost Iowans about $20 million in less than three years.

Older adults bear the brunt of such scams. In cases where the victim’s age was known, individuals age 60 and older accounted for 76 percent of the losses, according to 2025 FBI data.

AARP has been tracking this trend closely. As calls to our Fraud Watch Network involving crypto kiosks surged in 2024, we escalated our advocacy, pressing for action at the city, state and federal levels.

AARP works to prevent crypto kiosk fraud

That advocacy has focused on putting guardrails around an industry that had few in place. Lobbying lawmakers across the country to adopt commonsense bipartisan consumer protections, AARP has helped 28 states enact protections, from daily transaction limits and signage warning users of fraud to outright bans on these machines in three states. AARP anticipates that lawmakers in nearly every state that does not already have relevant statutes will consider legislation in the next year, and that more bans are coming.

At the federal level, AARP is also working to ensure that new rules reinforce — not preempt — those state protections. As the Digital Asset Market Clarity (CLARITY) Act, a sweeping bill to establish national rules for digital assets, makes its way through Congress, AARP is pushing for language that preserves states’ authority to enforce stronger safeguards around kiosks. Such language was included in the legislation as it advanced through the congressional process, helping ensure that progress made in the states is not rolled back by a federal framework.

For Bitcoin Depot, the changes AARP has fought for have proved consequential. In a press release published May 18, CEO Alex Holmes pointed directly to “increasingly stringent compliance obligations, including new transaction limits, and in some jurisdictions, outright restrictions or bans” as key factors that “materially affected” the company’s financial position.

Such comments are telling, says AARP’s Sweeney: “The fact that their business model couldn’t stand up to a few commonsense consumer guardrails makes it pretty clear that fraud was a significant contributor to their bottom line.”

But even as these kiosks go dark, the risk of being scammed remains, Sweeney warns. Thousands of crypto kiosks from other operators are still in service — and “criminals will find other ways,” he says. “They’re working full-time trying to steal people’s money, so we need to work full-time to stop them — and that’s what we’re doing.” ​

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