As CEO of AARP, Jo Ann Jenkins leads the world’s largest nonprofit, nonpartisan membership organization, harnessing the power and passion of almost 2,000 staff members, 60,000 volunteers and numerous strategic partners. Since joining the organization in 2010 and heading it since 2014, she has transformed AARP into a leader in social change, dedicated to empowering people to choose how they live and age. A fearless champion for innovation and impact, Jenkins is often lauded for her ability to create business opportunity and competitive differentiation. She has been described as a visionary and global thought leader, a catalyst for breakthrough results, accelerating progress and contribution while fostering positive relationships.
Jenkins offers deep knowledge and experience derived from her work with some of the nation’s most iconic brands — the U.S. government and Library of Congress as well as AARP and AARP Foundation — with an understanding of the interplay and nuance of business, politics and social change.
While AARP has long been recognized for its services, information and advocacy on behalf of people age 50 and over, Jenkins led efforts to redefine AARP’s vision, challenge outdated beliefs and spark new insights that allow people to adapt to the new realities of aging — with relevant solutions to everyday issues such as health, financial resilience, digital and social connectivity, work opportunities and personal fulfillment. Her best-selling book, Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age, has become a signature rallying cry for revolutionizing society’s views on aging by driving a new social consciousness and sparking innovative solutions for all generations. She also established a new strategic direction and operating structure for AARP Foundation, focusing on change in four critical areas: hunger, income, housing and isolation. She created Drive to End Hunger, a multiyear, nationwide campaign that has donated over 36 million meals and provides support to over 100 antihunger organizations across the country.
Jenkins began her career with the U.S. Department of Housing and Urban Development, later moving to the U.S. Department of Transportation and U.S. Department of Agriculture in a variety of leadership roles with increasing responsibility. Interlaced with her public service, she served in several private consulting firms, advising major corporations in their development and implementation of diversity and organizational strategy. In 1994 she was asked to join the Library of Congress as a senior adviser, then chief of staff, becoming its chief operating officer in 2007. She led the development of innovative initiatives that transformed the library’s workforce into “knowledge navigators,” launched the National Book Festival, created the Library of Congress Experience, an interactive pathway offering access to the library’s incomparable collections, and built strong, mutually supportive relationships with private-sector sponsors.
Jo Ann Jenkins has held a variety of board and advisory positions, including with AARP Services, AARP Funds, Colonial Williamsburg Foundation, the Wall Street Journal CEO Council, Kennedy Center National Symphony Orchestra Board of Directors, Stanford School of Medicine Board of Fellows, U.S. Small Business Administration Council on Underserved Communities, and Caring for Military Families. She has been recognized as one of Black Enterprise magazine’s “Most Powerful Women in Business” (2017); is a recipient of the Actor’s Fund Medal of Honor (2017) and the International Association of Gerontology and Geriatrics 2017 Presidential Award; and has been named a Foreign Policy Global Thinker (2017); one of the Power 100 — Washington’s Most Influential People, Washington Life Magazine (2015, 2016 and 2017); a NonProfit Times “Influencer of the Year” (2015); and a NonProfit Times “Power and Influence Top 50” honoree (2013, 2014, 2015 and 2016). She received the Peace Corps Director’s Award (2014) and was a Malcolm Baldrige Fellow (2013).
After earning her Bachelor of Science degree from Spring Hill College in Mobile, Ala., she graduated from the Stanford Graduate School of Business Executive Program. Jenkins also holds honorary Doctor of Humane Letters degrees from Spring Hill College and Washington College.
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