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1:13

Major Social Security Customer Service Change

Name: AARP Responds to Social Security Customer Service Change
Uploaded: 2025-03-19T00:00:00.000-04:00
Duration: 1 min 13 s
Description: Nancy LeaMond, chief advocacy and engagement officer, responds to a Social Security customer service change—requiring people to visit offices in-person for services they previously accessed by phone.

Nancy LeaMond, chief advocacy and engagement officer, responds to a Social Security customer service change — requiring people to visit offices in-person for services they previously accessed by phone.