Scammers Follow the Headlines

When major political events dominate the news — such as the recent federal government shutdown or rumored changes to benefits — criminals use that uncertainty to their advantage. They may pose as trusted agencies like the Social Security Administration, Medicare, the Internal Revenue Service, or the Department of Veterans Affairs in their schemes.

According to the Federal Trade Commission, victims of government impostor scams reported over $577 million stolen from them in 2024 — but because of underreporting, the actual number is likely significantly higher. As this trend has continued to rise in 2025, here’s what you need to know to help spot and avoid government impostor scams.

How It Works:

• You receive an unexpected call, text, or email from someone claiming to be from a government agency.
• They reference real news events and pressure you to act quickly—whether to secure benefits (such as Social Security’s cost-of-living adjustment) or to resolve an urgent problem with your account.
• They may demand a “processing fee” or request personal or financial information to release benefits or resolve the issue.

What You Should Know:

• These communications can sound professional, may spoof legitimate phone numbers, and might include some of your personal details. The goal, however, is to steal your money or sensitive information.
• Government agencies do not contact people out of the blue with promises of money or threats that require immediate action. Treat any such outreach as a fraud attempt.
• Legitimate agencies also never demand payment by gift card, cryptocurrency, cash, or wire transfer.

What You Should Do:

• Avoid engaging with anyone who unexpectedly contacts you and claims to be a local, state, or federal agency official.
• If the message seems like it could be legitimate, contact the agency directly using a verified phone number from its official website or a prior statement.
• If you shared personal information and feel it was part of a scam, go to IdentityTheft.gov for step-by-step guidance on protecting yourself—or recovering—from identity fraud.