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FRAUD RESOURCE CENTER

Work-at-Home Scams

Identifying work-from-home scams can be tricky, especially as they often appear alongside legitimate opportunities on popular job-search websites. And if you’re a retiree looking to supplement your Social Security or a worker left reeling by a late-career layoff, it can be awfully tempting to follow those leads. Who wouldn’t like to earn big money stuffing envelopes or posting online ads from the comfort of your couch or get all the tools and training needed to start a lucrative home-based business?

Few of these offers ever lead to actual income. Instead, they’re liable to leave you with a lighter bank account or even heavily in debt. The Federal Trade Commission (FTC) receives roughly 10,000 complaints a year about work-at-home scams, and the Better Business Bureau’s BBB Scam Tracker reports a median loss of $800 for victims of employment frauds.

Typical ploys invite you to get to work stuffing envelopes, processing billing forms for medical offices, filling out online surveys, doing typing or data entry, or assembling crafts. The common thread is that you’ll be asked to pay something upfront for supplies, certifications, coaching or client leads. In return you may get a load of useless information, or nothing at all, or a demand that you place more ads to recruit more people into the scheme.

More involved cons promise to set you up in an online business — again, for a price, which can rapidly escalate into the thousands of dollars as one paid “training program” leads to another. One such operation allegedly bilked more than $125 million from thousands of unwary would-be entrepreneurs before being busted by the FTC in 2018.

There are genuine work-from-home jobs out there. The trick is knowing how to spot the real opportunities in a sea of empty — and costly — promises.

Warning Signs

  • A job ad claims that no skills or experience are required.
  • It offers high pay for little or no work.
  • A company promises that a business opportunity is surefire and will pay off quickly and easily.
  • You're required to pay upfront for training, certifications, directories or materials.

Do's

  • Do check out the company offering the job with your state consumer protection agency, and with the Better Business Bureau in your community and the area where the company is located.
  • Do learn about the FTC’s Business Opportunity Rule, which requires companies to disclose key information about business opportunities they are selling, to provide references and to back up claims about how much you can earn.
  • Do ask detailed questions, such as these that the FTC recommends:
    • How will I be paid? By salary or by commission?
    • Who will pay me, and when will the checks start?
    • What is the total cost of the program, and what will I get for my money?
  • Do check that job sites specializing in remote work screen the openings and companies listed.

Don'ts

  • Don’t assume a work-at-home offer is on the level because you saw it in a trusted newspaper or on a legitimate job website. It could still be a scam. If you spot a suspicious listing, report it to the publication or site.
  • Don’t believe website testimonials. Fake work-at-home sites are full of personal stories of people (often struggling single moms) making thousands of dollars a month because they took advantage of this amazing opportunity.
  • Don’t sign a contract or make a payment without doing homework about the company making the offer.
  • Don’t stick around if there’s any suggestion that your earnings are based primarily on recruiting other people to join the operation — it’s probably a pyramid scheme.

AARP Fraud Watch Network

Fight back against frauds and scams! Call our free Fraud Watch helpline at 877-908-3360 to speak with volunteers trained in fraud counseling. You can also sign up for Watchdog Alerts and check out our scam-tracking map.

More Resources

  • If you believe you have been exploited by a work-at-home job scam, you can file a complaint with the FTC online or by calling 877-382-4357. You can also report the scam to your state's attorney general.
  • The Better Business Bureau can tell you if it has received complaints about a particular work-at-home program (although a lack of complaints doesn’t guarantee it’s not a scam).

Published: Dec. 3, 2018

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