AARP Fraud Watch Network Helpline: 877-908-3360
Our toll-free service is available Monday through Friday, 8 a.m. to 8 p.m. ET
AARP’s Fraud Watch NetworkTM Helpline is a free resource for AARP members and nonmembers alike. Trained fraud specialists and volunteers field thousands of calls each month. Get guidance you can trust, free of judgment.
Have you or a loved one been targeted by a scam?
If you or a loved one has been targeted by a scam or fraud, you are not alone. Our fraud specialists provide free support and guidance on what to do next.
Common signs of a scam include:
- A phone call asking for money or personal information, such as your Social Security number.
- A request to buy gift cards to pay a purported debt or to send money to someone whom you’ve only met online.
- An unauthorized charge on your credit card.
- An email or call saying you’ve won a sweepstakes or lottery, though you don’t recall entering one.
"I volunteer because it helps me to know that I have reached out and touched someone I don't even know with help."
Report a scam or fraud if
- You get a suspicious call, text or email requesting your bank account number; instructing you to buy a gift card; or promising a prize or gift.
- You gave money or financial or medical information to someone whom you now suspect was a scammer.
- A relative or friend gave money or something of value to a suspected scammer.
Our volunteers can offer:
- Tips on how to spot a scam.
- Concrete steps to avoid fraud
- Actions to take if you have experienced fraud.
- Emotional support from peers who have experienced fraud.
- Guidance for families concerned that a loved one is being targeted by a scammer.
- Referrals to law enforcement and other agencies that investigate fraud.
The helpline also offers translation services.
"I really enjoy helping others and want to help those who have been victimized by fraud."
How your call helps
Your call helps AARP and our federal, state and community partners to spot trends and respond to emerging threats. “People who call us, they’re our boots on the ground. They're our eyes and ears to what's happening out in the scam world,” says Amy Nofziger, director of the Fraud Watch Network Helpline.
"I began volunteering shortly after I retired. I quickly learned how much callers value the friendly (and hopefully helpful) voice on the phone when they have been victimized."
How AARP helps
With AARP as your partner, you can be better equipped to stay ahead of scammers.
Thanks to AARP members, we offer free resources, such as the Fraud Watch Network Helpline, Scam-Tracking Map and Watchdog Alerts.