AARP Hearing Center
All around us, costs keep climbing — from monthly internet and utility bills to big-ticket items like new cars and appliances that are more expensive due to tariffs. That escalating financial squeeze can be especially tough for retirees living on a fixed income, or older adults saving for retirement.
However, you have more power than you may realize to reduce these expenses. All it takes is negotiation, a skill that can be nerve-wracking to flex but often pays off.
While haggling can be intimidating, especially for introverts, the right strategies can save you hundreds or even thousands of dollars. We’ve compiled advice from negotiation pros on how to slash the cost of some of your biggest purchases.
HOME IMPROVEMENTS
Annual spending on home renovations and repairs continues to rise, with remodeling projected to hit a record $524 billion in early 2026, according to a July 2025 report from Harvard’s Joint Center for Housing Studies.
In AARP’s 2024 Home and Community Preferences Survey, 3 out of 4 adults ages 50 and older said they want to stay in their current homes as they age. For many, that means taking on home renovations ranging from adding a ramp to remodeling a bathroom. Here’s how to talk your way into better deals with contractors.
1. Ask what flexibility they have in their pricing
Use those multiple offers as “negotiation ammunition,” says Kwame Christian, founder of the American Negotiation Institute, which helps individuals and organizations negotiate and resolve conflicts.
If you have a preferred service provider, Christian says to ask them an open-ended question like, “We’d love to work with you, but finances are our biggest concern. We just got a quote from Company C, and it’s X amount. That made me want to have a conversation with you to see what flexibility you have on your offer.” Phrasing it this way “forces them to give you information, not just say no,” he explains.
(Bonus: Use this approach when negotiating other products and services, too, Christian says.)
2. Inquire about perks that go beyond price
In addition to negotiating the price, see if there’s flexibility in areas like payment installments, priority scheduling and cleanup service so you’re not left with a mess when the renovations are finished. Christian suggests these scripts:
- “It would make it easier for me to move forward if we could talk about payment options. What plans do you offer that would let me spread out the payments?”
- “I’d like the work to be done as soon as possible. Is there a way to get priority scheduling?”
- “I want to make sure the cleanup is part of the project. Can we put that in the contract so it’s clear the space will be left safe and usable?”
“Sometimes these nonmonetary concessions are worth more than a discount,” Christian adds.
3. Let awkward silence work in your favor
You don’t need to be a smooth talker or a wheeler-dealer to get a better deal. Simply staying mum after you make your ask can be an effective negotiation strategy. For instance, you could say, “Are you willing to throw in the cost of the materials?” Then stop talking.
“Let them fill the uncomfortable silence,” Christian says. “That’s when they reveal what they can actually do.”
4. Find solutions that benefit both sides
A successful negotiation doesn’t necessarily mean you won and the contractor lost. Sometimes it leads to an agreement that satisfies both parties, says Marty Latz, founder of the negotiation training firm Latz Negotiation and author of Gain the Edge! Negotiating to Get What You Want.
For example, if a service provider is facing a cash-flow crunch, offer a larger deposit. You might secure a lower price. Or, if you’re not in a rush, offer to get the work done during a service provider’s slow season. It might help you get a better rate.
5. Tell them you’re getting multiple bids
Get at least three quotes, and five for major projects, recommends Kevin Brasler, executive editor at the nonprofit consumer advocacy group Consumers’ Checkbook. “Let each know you’re collecting multiple proposals,” he says. “Competition will push them to provide their best pricing.”
When evaluating offers, keep in mind that higher prices don’t necessarily mean higher-quality workmanship or materials. For example, Consumers’ Checkbook’s undercover shoppers got quotes that differed by $3,000 to $5,000 for an identical HVAC installation. For a basic furnace installation, some professionals charged as little as $4,000, while others asked as much as $14,000.
“There are many fantastic service providers who charge low prices,” Brasler says. Still, it’s always a good idea to check a contractor’s ratings and complaints with the Better Business Bureau and talk to previous clients.
FURNITURE
Boomers spend an average of $679 a year on furniture, according to the Home Furnishings Association. The majority (61 percent) favor in-store shopping, where they can see items firsthand and get help from sales staff. Those face-to-face interactions provide a prime opportunity to negotiate a lower price.
6. Gather intel before heading to the store
Check previous promotions, compare competitor prices and ask friends what kinds of discounts they’ve scored there, says Latz. Also, look at extra costs, such as delivery or assembly fees, to get the whole picture. This kind of deep research can provide leverage when it’s time to negotiate.
Document as much information as possible, such as saving screenshots of a competitor’s pricing, so you can point to concrete data when you push for a better deal. This can also help you avoid falling victim to a “limited-time sale,” which is often just a marketing ploy. “It will likely be on sale the next week, and the next week, and the week after that,” Brasler says.
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