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Are You Getting All the Retirement Benefits You Deserve?

Here’s how the Department of Labor can help


spinner image a woman looking through her mail
Photo credit: Getty Images


At least 1.3 million pensioners might not be receiving the benefits they’re entitled to1. Are you one of them? The Employee Benefits Security Administration (EBSA), an agency within the Department of Labor, helps America’s workers, retirees, and their families make the promise of a financially secure retirement a reality.

EBSA helped one man go from homeless to accessing more than $100,000

Sounds too good to be true, right? But it is true, and it’s just one example of how EBSA helps people in big ways every day.

It all started with a letter EBSA Benefits Advisor Toya Robinson sent to an elderly homeless Michigan man. That one correspondence led to a series of steps that changed his life forever.

Robinson had information about a monthly pension benefit owed to this man from a retirement plan he participated in through a prior job. In 2018, Robinson sent a letter to his last known address – a homeless shelter – to let him know he was entitled to a monthly pension benefit. By the time the postal service delivered the letter, the man had moved.

spinner image tonya robinson head shot
Toya Robinson

However, as fate would have it, the individual who ran the shelter held onto the letter! When the man returned to the shelter in 2020, they gave him the letter. He immediately called Robinson about his benefits.

The process of connecting the man with his benefits turned out to be quite a challenge. By 2020, the pandemic was in full swing. The man had no identification or internet access, and many offices that could have helped were shut down. Still, Robinson worked tirelessly to get the man retirement benefits he earned from working throughout his life.

Robinson even went above and beyond by reaching out to the Social Security Administration and other federal agencies to see if he was owed any benefits. Through Robinson’s efforts, the man was able to obtain an ID, set up a bank account, and apply for both his workplace-based pension and his Social Security benefit.

As a result of Robinson’s assistance and determination, the man received a pension payout of over $82,000 in past missed monthly payments. He will continue to receive a retirement payment of $772.11 every month, along with approximately $2,400 per month in Social Security payments. That’s almost $3,200 in monthly income – over $38,000 per year – plus the lump sum payment of $82,000. That adds up to over $100,000 he did not know he could access.

The man is now actively looking for a senior living facility to call home.

spinner image two women sitting at a table looking over financial paper work
Photo Credit: Getty Images

Here's how EBSA could help you

With offices all across the country, EBSA’s investigators enforce the health and retirement laws that protect workplace benefits. EBSA’s Benefits Advisors take calls directly from the public. They work one-on-one with people like you to help solve individual issues and answer questions about their rights to health and retirement benefits.

EBSA accomplishes this mission by:

· Enforcing the law to make sure employers and other plan sponsors understand their obligations

· Holding bad actors accountable when they don’t comply with their obligations

· Educating the public about best practices when it comes to saving for retirement

· Reuniting people who are owed a retirement benefit through their employment with their promised benefits.

You don’t have to wonder if you could be getting more employment-based retirement or health benefits. EBSA is ready to help. Contact an EBSA Benefits Advisor for free by calling 1-866-444-3272 or electronically here

Click here for more information about EBSA

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