Caring for a Loved One? Virgin Islands Resources That Can Help

A guide to local programs, services and organizations for family caregivers across St. Croix, St. Thomas and St. John

Being a family caregiver can mean many things. You may be helping a parent manage appointments, supporting a spouse at home, arranging transportation, navigating Medicare, organizing important documents or simply trying to figure out where to turn for help.

Whatever your caregiving journey looks like, you don’t have to navigate it alone.

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AARP Virgin Islands has compiled this updated collection of local resources to help caregivers and their families find information, support and services throughout the U.S. Virgin Islands.

Programs, eligibility requirements and contact information can change. We encourage caregivers to contact organizations directly to confirm services before visiting.

Caregiver Support

Virgin Islands Department of Human Services

The Virgin Islands Department of Human Services Office of Senior Citizens Affairs administers programs for older Virgin Islanders, including the Family Caregiver Support Program.

Contact DHS:

  • St. Croix: 340-718-2980
  • St. Thomas: 340-774-0930
  • St. John: 340-776-6334

https://dhs.vi.gov/
Learn about Senior Citizen Affairs

Support for GVI Employees Who Are Caregivers

The Virgin Islands Division of Personnel publishes the GVI Caregiver's Leave Policy, which became effective June 25, 2026.

Contact:

  • St. Croix: 340-718-8588
  • St. Thomas: 340-774-8588
  • Email: information@dop.vi.gov

Visit the Virgin Islands Division of Personnel

Health and Home Care

Virgin Islands Department of Health

The Virgin Islands Department of Health provides public health programs and services throughout the territory.

Contact:

  • St. Croix: 340-718-1311
  • St. Thomas: 340-774-9000
  • St. John: 340-776-6400

Visit the Virgin Islands Department of Health

Frederiksted Health Care, Inc.

Frederiksted Health Care, Inc. provides health care services on St. Croix through multiple locations.

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Phone: 340-772-0260

https://www.frederiksted.healthcare/

Quantum Healthcare Services

Quantum Healthcare Services, LLC provides home health services from its St. Croix location, including skilled nursing, physical therapy and speech therapy.

Contact:

  • Phone: 340-718-7427
  • Fax: 340-718-7430
  • Email: admin@quantumhcsvi.com

Visit Quantum Healthcare Services

Medicare Information

Virgin Islands State Health Insurance Assistance Program (VI SHIP)

Navigating Medicare can be complicated for individuals and their caregivers. VI SHIP provides free Medicare information and counseling to beneficiaries, family members and caregivers. Its services address topics including Medicare, Medigap, prescription drug coverage, long-term care insurance and financing options, claims and referrals.

Learn more about VI SHIP and Medicare

Legal and Disability Assistance

Disability Rights Center of the Virgin Islands

The Disability Rights Center of the Virgin Islands provides legal services to eligible people with disabilities throughout the territory.

Contact:

  • St. Croix: 340-772-1200
  • St. Thomas: 340-776-4303
  • Email: info@drcvi.org

Visit the Disability Rights Center of the Virgin Islands

Legal Services of the Virgin Islands

Legal Services of the Virgin Islands provides free civil legal assistance to low-income and underserved residents of the Virgin Islands.

St. Croix

  • 340-718-2626
  • 340-718-8593
  • Email: stxoffice@lsvilaw.org

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St. Thomas

  • 340-774-6720
  • 340-777-8686
  • Email: sttoffice@lsvilaw.org

Visit Legal Services of the Virgin Islands

Housing and Community Support

Virgin Islands Housing Finance Authority

The Virgin Islands Housing Finance Authority offers housing-related programs and services in the territory.

Contact:

  • St. Croix: 340-772-4432
  • St. Thomas: 340-777-4432
  • TTY: 340-774-1406

Visit the Virgin Islands Housing Finance Authority

Virgin Islands Housing Authority

The Virgin Islands Housing Authority provides affordable housing resources in the Virgin Islands.

St. Thomas: 340-777-8442

https://www.vihousing.org/

Catholic Charities Virgin Islands

Catholic Charities Virgin Islands provides services for underserved residents, including emergency shelters, soup kitchens and referrals to other services.

Contact:

  • Phone: 340-777-8518
  • Email: info@catholiccharitiesvi.org

Visit Catholic Charities Virgin Islands

Lutheran Social Services of the Virgin Islands

Lutheran Social Services of the Virgin Islands provides programs for children and adults in need, including services for low-income seniors and adults with disabilities.

Contact:

  • Phone: 340-772-4099
  • TTY/TDD: 340-772-2797

Visit Lutheran Social Services of the Virgin Islands

Help at Home

DHS Homemaker Services Program

The Homemaker Services Program is among the programs administered by Senior Citizens Affairs.

DHS contacts:

  • St. Croix: 340-718-2980
  • St. Thomas: 340-774-0930
  • St. John: 340-776-6334

Learn more through Senior Citizen Affairs

Transportation

Getting to medical appointments and other essential services can be a significant part of caregiving. These transportation resources may help.

VITRAN Plus ADA Paratransit Service

VITRAN Plus provides shared-ride, door-to-door or curb-to-curb transportation for eligible people whose disabilities prevent them from using regular fixed-route buses.

For St. Croix applications, the current program page directs applicants to call:

340-773-1664, Ext. 4225

Learn more about VITRAN Plus

Able Transportation Services

Able Transportation Services provides door-to-door non-emergency medical transportation on St. Thomas and states that it accepts self-pay, insurance and Medicaid.

Phone: 340-775-2253

Visit Able Transportation Services

Employment Resources

Virgin Islands Department of Labor

The Virgin Islands Department of Labor provides a range of employment and workforce-related programs.

Contact:

  • St. Croix: 340-773-1994
  • St. Thomas: 340-776-3700

https://www.vidol.gov/

Hospice and End-of-Life Care

Continuum Care VI

Continuum Care VI provides Medicare-certified hospice and home health services in the Virgin Islands. Its services include hospice, home health care, and durable medical equipment and supplies.

St. Croix: 340-718-5683
St. Thomas/St. John: 340-714-2273

Visit Continuum Care VI

Planning Ahead Is Part of Caring

You don't have to wait until a crisis to learn about caregiving resources.

Knowing whom to call, understanding the services available in your community and keeping important information organized can help you and your family be better prepared for the caregiving journey.

AARP also offers information, tools and guidance to help family caregivers navigate their responsibilities.

https://www.aarp.org/caregiving/

The existing Family Caregiver Resources for the Virgin Islands page also provides the AARP Family Caregiving Resource Line at 877-333-5885 for those wishing to request a print copy of the resource guide.

AARP Virgin Islands encourages caregivers across St. Croix, St. Thomas and St. John to learn about the resources available to them, ask questions and reach out for help when they need it.

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