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Family Caregiver Resources for Hawai'i
Caregiving may be one of the most important, and challenging, roles you’ll ever take on. No matter where you are in your caregiving journey — starting to plan; taking care of a family member in your home, in a facility, or from a distance; or managing end-of-life caregiving responsibilities — having resources at your fingertips will make the process easier.
AARP developed this family caregiver guide with you, the caregiver, in mind and as a starting point to help you find the services and support you might need throughout your journey.
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To order a print copy of this online guide, call the toll-free AARP Family Caregiving Resource Line at 877-333-5885 and indicate which state(s) you would like to receive. A copy will be mailed to you.
**Many of the resources referenced in this guide are not offered by AARP, and any information you provide to the host organizations will be governed by their privacy policies.
Caregiver Support
Aging and Disability Resource Centers (808-643-2372)
Helps older adults, individuals with disabilities and family caregivers find options for long-term support and services. Run by the Area Agency on Aging for each island, it provides a one-stop shop for information about aging.
Aloha United Way 2-1-1 (Call 2-1-1 or 1-877-275-6569)
Free, confidential helpline connecting caregivers to local programs including respite care, elder support, financial support, dementia support and disability services. Language translation also available for non-English speakers.
Alu Like (808-535-6700)
Provides information and support and respite services to family caregivers of Native Hawaiian elders.
Catholic Charities Hawaiʻi (Oʻahu: 808-521-4357; Hawaiʻi: 808-961-7050; Maui: 808-873-4673; Kaua‘i: 808-241-4673)
Catholic Charities Hawai‘i offers several programs to help kupuna and caregivers including housing assistance, transportation services, case management and benefits counseling, dementia assistance, and the Lanakila Multipurpose Senior Center.
Child and Family Service (808-681-3500)
Statewide services include caregiver respite, resources and support for family members caring for older loved ones with health issues.
Finances
CSI Trust Company (808-538-0353)
Provides daily money management, trust and fiduciary services to Hawaii's most fragile and vulnerable residents who do not qualify for public assistance with their financial affairs.
The Caregiver Foundation (808-625-3782)
Services include caregiver coordination, daily money management, family caregiving planning, trusteeship, home organization, home cleaning and guardianship for individuals who can no longer manage their day-to-day affairs and decisions.
Legal
Legal Aid Society of Hawaii (O‘ahu: 808-536-4302; Neighbor islands: 800-499-4302)
Assists low- and moderate-income communities with civil legal matters.
University of Hawaii Elder Law Program (808-956-6544)
Provides help with advance health care directives, simple wills, power of attorney agreements, basic information about planning for incapacity, and public benefits and counseling related to elder abuse, caregiving and guardianship and conservatorship.
Volunteer Legal Services Hawai'i (O‘ahu: 808-528-7046; Hawai'i Island: 808-313-8210; Kaua‘i: 808-698-8210; Maui: 808-727-8210)
Offers free or reduced-cost services for low- and moderate-income community members.
Health
Adult Day Health Centers, Department of Health, Office of Health Care Assurance (808-586-4400)
Statewide listing of licensed adult day care and day health centers for older adults that provide respite services and supervised care during the day.
Alzheimer’s Association, Hawai'i Office (24/7 Help Line: 800-272-3900 | O‘ahu: 808-591-2771)
Supports people with Alzheimer’s and their caregivers, including caregiver training and support groups.
American Diabetes Association, Hawai'i Chapter (808-764-3348)
Provides resources about all types of diabetes as well as information for caregivers and others affected indirectly by the disease.
Med-QUEST Division, Department of Human Services (O‘ahu: 808-524-3370; Neighbor islands: 800-316-8005)
Administers health care benefits for older adults and blind and disabled people who are Medicaid-eligible beneficiaries.
State Health Insurance Assistance Program (O‘ahu: 808-586-7299; Neighbor islands: 888-875-9229)
Provides free health insurance information and counseling to people with Medicare. Trained volunteers can answer questions about Medicare parts A, B, C and D.
Housing and Care Facilities
Hawai'i Department of Health, Office Healthcare Assurance (808-692-7400)
Lists licensed adult residential care homes (ARCH), expanded ARCH and community care foster family homes that provide shelter, supervision and care for people needing help with daily living activities.
Hawai'i Public Housing Authority (808-204-9042)
Assists Hawaii residents with affordable rental and supportive housing and public housing.
Information and Services
Adult Protective Services (855-643-1643)
Provides protective services for vulnerable adults and investigates reports of vulnerable adult abuse.
Assistive Technology Resource Centers of Hawai'i (808-527-4777)
Connects people with disabilities, including those related to aging, to technology resources and training that can enable independence and participation in all aspects of community life.
Department of Human Services (855-643-1643)
Runs state programs that provide essential housekeeping services to enable eligible adults to remain in the community, placement and case management services to eligible clients in adult residential care homes, a volunteer senior companion program, and respite companion program, and transportation assistance.
Hawaiʻi County Elderly Activities Division (East Hawaii: 808-961-8710; West Hawai'i: 808-323-4320)
Oversees five programs: Retired Senior Volunteer Program, Coordinated Services for the Elderly, Hawaii County Nutrition Program and Elderly Recreation Services/ Special Programs. Services include transportation, escort, information and assistance, in-home services (chores, personal care), congregate and home-delivered meals, recreation, and more.
Hele-On Bus (Hawai'i County) (808-961-8744)
Provides fixed-route bus service.
Hele-On Kako‘o Paratransit Service (Hawai'i County) (808-961-8744)
Provides transportation for those who are unable to use the fixed route bus service due to a disability.
Kaua‘i Bus and Paratransit (808-246-8110)
Local public bus transportation service. Paratransit services are available for qualified individuals.
Long-Term Care Ombudsman (808-586-7268)
Identifies, investigates, and resolves complaints made by or on behalf of residents of long-term care facilities, homes and nursing homes.
Maui Economic Opportunity Transportation Services (808-877-7651)
Provides low-cost, specialized transportation for older adults and people with disabilities.
Project Dana (808-945-3736)
Faith in Action volunteer program provides home- and community-based services including telephone visits, light housekeeping and fall prevention education to frail, disabled and older adults. Offers a Caregiving for the Caregiver training and support program for family caregivers of kupuna. Volunteer drivers on O‘ahu provide transportation for medical appointments.
The Handi-Van (Honolulu) (808-456-5555)
Public transit service for people with disabilities who are unable to use the city’s bus service, TheBus.
Veterans Affairs Pacific Islands Health Care System (800-214-1306)
Provides a variety of services and programs to help veterans and their caregivers. Hawaii Caregiver Support Coordinator: 800-214-1306
End of Life
Compassion and Choices (800-247-7421)
Offers planning tools and advance planning consultation services related to end-of-life options, including access to medical aid in dying.
Kōkua Mau (808-585-9977)
Community resource provides information on advance care planning as well as hospice and palliative care.
Our Care, Our Choice Act, Department of Health (808-586-4400)
Provides information about medical aid in dying.
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