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Emerging Innovations: Mobility Managers

Long-Term Services and Supports Scorecard


Mobility managers are an untapped resource that can meet a massive community need across the country—coordinating transportation for older adults, people with disabilities, veterans, and other members of the riding public.

Mobility management is a relatively new approach to coordinating community transportation services in both urban and rural areas. AARP’s Long-Term Services and Supports State Scorecard identified transportation as one of the biggest obstacles for people who do not drive but want to live at home and in the community. Yet many communities are unaware they can tap federal funds to hire for the potentially game-changing position of mobility manager.

Featuring a range of vital information including details on available federal funding sources, this latest report in the Scorecard’s Emerging Innovations series profiles mobility manager programs in five states. The report also features formerly traditional transit agencies that are transforming themselves into person-centered mobility management services.


Suggested Citation: 

Fox-Grage, Wendy, Jana Lynott, Doug Birnie, and James McLary. Long-Term Services and Supports Scorecard Emerging Innovations: Mobility Managers. Washington, DC: AARP Public Policy Institute, June 2019.

Long-Term Services & Supports State Scorecard

A State Scorecard on Long-Term Services and Supports for Older Adults, People with Physical Disabilities, and Family Caregivers


Aging Demographics

One in Three Americans is Now 50 or Older

By 2030, one out of every five people in the United State will be 65-plus. Will your community be ready?

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