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I Think Tipping Has Gone Too Far. Am I a Total Cheapskate?

Our etiquette columnist's guidelines in today’s gratuity-obsessed culture


a tipping screen
Jon Krause

Americans are being asked to tip for more services than ever, including in unconventional places like auto repair shops, airport newsstands, concert merchandise booths, even movie theater concession counters. Many consumers are left scratching their heads, and rightfully so — tipping in America has become an increasingly opaque system, which has muddied the waters for tipping etiquette.

Forty percent of Gen X and 46 percent of boomers say they think tipping culture in the U.S. has spiraled out of control, according to a recent Bankrate survey. In a separate WalletHub survey, half of Americans said they feel social pressure to tip.

So, who should you tip — and how much — in today’s gratuity-obsessed culture? Let’s explore.

I’m sure you’ve heard this question before, perhaps many times, but it seems like every business is asking for tips these days. I’m used to seeing a tip jar for the barista at my coffee shop, but I’m now getting hit up for gratuities everywhere I go. Do I really need to tip my handyman? What about the person who takes my popcorn order at the movie theater? Please advise!

Tipping your handyman? No, especially if he sets his own rates. If he works for a small business or large corporation, I suggest you ask when you book the service if tipping is expected.

The concession stand worker at the movie theater wasn’t one that we used to say calls for a tip, but if there’s a tip jar or you get the option to leave a tip on a checkout screen, adding a $1 tip or up to 10 percent of your order is considerate.

But let’s take a step back and look at the bigger picture. Since the COVID-19 pandemic, tipping in America has changed significantly. During the pandemic, it became common practice to tip more for many services and to tip in nontraditional settings to help small businesses and individual workers weather an economic crisis. At the same time, new technology emerged that altered the checkout experience.

spinner image Lizzie Post

Money Manners

Lizzie Post is AARP's financial etiquette columnist. She is the great-great-granddaughter of etiquette legend Emily Post. She’s also the co-president of The Emily Post Institute, co-author of Emily Post’s Etiquette: the Centennial Edition and co-host of the Awesome Etiquette podcast.

Have a question? Email us at moneymanners@aarp.org. 

Seemingly overnight, checkout touchscreens were everywhere. That means Americans were being asked to leave a tip more frequently — and at a time when many consumers’ wallets were being pinched.

From an etiquette standpoint, though, nothing has changed in terms of the kinds of tips we should be leaving. Fifteen percent to 20 percent is still the standard tip for sit-down service in a restaurant and for personal services like haircuts, manicures and facials. Deli and cafe counters, along with takeaway from fast-casual restaurants without servers, are up to your discretion since workers in these settings typically earn at least minimum wage and don’t rely on tips for the bulk of their income.

One thing you shouldn’t do is feel anxious or pressured to leave a discretionary tip. And don’t worry about what the customer in front of you tipped or if the customer behind you is judging your tip. Your tip is your business, no one else’s.

Still, no matter who you tip or how much, you should always say thank you. When the Emily Post Institute asked café workers what they thought about customers leaving tips, the overwhelming majority said they cared more about being treated well by customers than whether or not they were tipped. Treating service workers with kindness puts the gratitude in gratuities.

I’ll close this column with a list of tipping guidelines for dining, travel and salon/spa services, to help you determine how much to tip in certain situations. But keep in mind: These are suggestions, not hard-and-fast rules. You can always tip more, or less, depending on your experience.

Restaurants

  • Server at sit-down restaurants: 15 percent to 20 percent pre-tax
  • Buffet or fast-casual restaurants: 10 percent pre-tax
  • Carryout: No obligation, but 10 percent for curb delivery or a large, complicated order is considerate
  • Delivery: 10 percent, or $5 or more, depending on the size of the order
  • Host/hostess: No obligation for greeting and showing you to your table, but $10 to $20 for going above and beyond to find you a table on a busy night
  • Bartender: $1 to $2 per drink if you only order cocktails; 15 percent to 20 percent of the bill if you eat a meal at the bar
  • Barista: No obligation, but consider tipping 10 percent of your total order or $1 per drink, especially if you're a regular customer or your coffee order is complicated
  • Valet: $5 or more

6 People You Should Never Tip

The following professionals are generally prohibited from accepting cash tips:

  • Teachers
  • Medical professionals (doctors, nurses, therapists, dentists)
  • U.S. Postal Service workers
  • Flight attendants
  • Police and other law-enforcement officers
  • Government workers

Travel

  • Bellhop: $1 to $2 per bag for room delivery upon check-in; $2 to $5 per bag for luggage storage at the front desk
  • Concierge: $5 to $20 for booking a restaurant reservation; $20 or more for assistance in getting hard-to-obtain tickets to shows or events
  • Housekeeper: $2 to $5 per day, left daily with a note marked "Housekeeping - thank you!"
  • Taxi or rideshare driver: 10 percent to 20 percent of the fare
  • Tour guide: $5 to $50 for a day trip or site-specific tour; $50 to $500 for a multi-city or multi-site tour

Salons/spas

  • Hair salon/barbershop service: 15 percent to 20 percent; ask for the tip to be split among those who served you
  • Nail technician: 15 percent to 20 percent
  • Facial, wax or massage: 15 percent to 20 percent

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