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FCC Expands Libraries’ Wi-Fi Hot Spot Lending Program

About half of libraries nationwide offer the mobile internet devices now


spinner image a hand next to wi fi bars
Photo Collage: AARP; (Source: Getty Images (3))

If you routinely visit your local library to check out books and movies and perhaps use a computer or the free Wi-Fi, soon you may be able to borrow a portable Wi-Fi hot spot to take home.

By a vote of 3 to 2, the Federal Communications Commission (FCC) adopted rules Thursday that will let people who can’t afford home internet check out Wi-Fi hot spots from their public library.

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Money will come from an expansion of the FCC’s E-Rate program, which has been in place since 1996 to help schools and libraries nationwide afford broadband internet access. These schools and libraries will be able to apply for E-Rate money to buy the hot spots and contracts for the devices’ internet service; libraries in wealthy communities get less E-Rate support than those in low-income areas.

Hot spots use cellular technology to create a portable connection to the internet for devices such as your laptop, tablet or smart TV. They generally rely on speedy 5G service but 4G in areas where mobile carriers haven’t installed the latest generation of wireless.

Your smartphone may be able to moonlight as a Wi-Fi hot spot. But if you do that frequently and have data limits on your plan, you may discover an unexpected bill for overages.

Wi-Fi hot spot program reinforces libraries as support network

The hot spot program is largely designed to help students on the wrong side of the digital divide who have been hanging out in library parking lots or fast-food restaurants just to grab a free Wi-Fi signal. But older adults who frequent libraries also will benefit, FCC Chairwoman Jessica Rosenworcel told AARP.

Public libraries today do more than lend physical books, DVDs and CDs. In their digital collections are audiobooks, e-books, magazines and video games. They provide space for club meetings and crafting, help with job applications and taxes and a place to be social. 

“Libraries are community anchor institutions,” Rosenworcel says. “About two-thirds of seniors have used their libraries in the last year, and half visit at least once a week. … I think a program that allows for the loaning of Wi-Fi hot spots at our libraries can do some really good things for seniors who might be a little less connected at home, a little less familiar with technology and perhaps also living on a fixed income where keeping that up and running is a challenge.”

Another challenge comes if you have student-age kids or grandkids at home who struggle with getting their homework done without internet access. Depending on the hot-spot model and strength of the cellular signal, the small device can connect as many as 10 others simultaneously. 

Decisions on how hot spots are allocated and how long a library patron can hold onto one will be made at the local level, Rosenworcel says.

“You don’t want us from Washington making those choices,” she says.

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The FCC set limits on the support that libraries and schools can apply for over a three-year period. Additional safeguards include measures to ensure that the hot spots are being used, and in the case of students, used for educational purposes.

Libraries will help patrons use the devices

Less tech-savvy adults can learn how to use the hot spots in the library before they take them home. A little less than half of public libraries across the country already loan them out, according to a 2023 Public Library Association survey. And 95 percent of libraries offer digital literacy training.

Available at your library?

About half of U.S. libraries lend mobile Wi-Fi hot spots for personal use. To find out what’s available near you, call your main library or ask the checkout desk at your branch the next time you’re there.

Rules vary, but generally you must have a library card and no outstanding fines. The borrowing time allowed is often the same as a book, and if you don’t return the device on time, the service will be disconnected.

“I think you’ve got a potent way to help address digital equity issues in this country,” Rosenworcel says.

The FCC chief also hopes the E-Rate hot spots initiative will reduce the sting for the 23.3 million households that had relied on the Affordability Connectivity Program (ACP). It effectively was shuttered in May in the absence of a cash infusion from Congress.

“About half the households that got ACP were led by someone over the age of 50,” Rosenworcel says. “That tells us there was a need, that you have people who were struggling who might not be able to afford regular service, and they were signing up for this discounted service. So, here’s a way some of those households could get connected if they are having a hard time paying a monthly bill.”

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