Along with a living will, make sure your loved one has a medical power of attorney (POA) in place. A POA enables you or another authorized person to make health care decisions if they are unable to do so. Consult with an attorney for assistance.

Write down all pertinent information related to your loved one’s care, from test dates to treatment plans. Keep your notes readily available for quick reference — whether you’re at home, a medical appointment, or the hospital.

Build in extra time for pre-appointment prep and travel, complete forms beforehand, and bring along your notes. Write your questions down in advance, putting the most important ones at the top of the list.

See if remote consultations are available and if so, whether insurance will cover them. On the appointment day, log in early, make sure your device is plugged in or charged, and have items like a thermometer or blood pressure monitor ready.

Ask about the possibility of using devices that monitor and transmit real-time data — such as heart rate, blood pressure and blood sugar levels — to your loved one’s healthcare team.

Research providers who make home visits, such as nurses and physical therapists. Some labs and tests, like X-rays and ultrasounds, can be done in your loved one’s home, too. Verify that insurance covers these services.

Keep all providers updated on your loved one’s latest labs and other medical results. Proactively share information with pharmacists and ask them to double check for potentially harmful medication interactions.

If multiple family members are involved, make sure everyone understands their specific responsibilities. Designate a point person to interact with all providers to streamline communication and avoid confusion.

Express your gratitude to providers and support staff. Show kindness, practice patience, send thank-you notes, and model the positive relationship you’d like to have with them.

Learn the best methods and times to contact your loved one’s healthcare team. Be polite but persistent when seeking information. Work collaboratively with providers to ensure the best care.