Passport Backlog Eases: Your Questions Answered

You can also add one- to two-day delivery for $19.53.

• Expedited: Choose this service if you’re traveling in less than 10 weeks from the date you submit your application. Processing takes two to three weeks, down from three to five weeks (not including mailing time). You can expedite a renewal by mail or a new passport at an acceptance facility such as a post office, clerk of court, public library or other local government office that accepts passport applications. 
• Urgent travel: Choose this service if you are traveling within the expedited service time of two to three weeks. Call 877-487-2778 to make an appointment at a passport agency or center within 14 calendar days of your travel date if you have not already applied or within five calendar days if you have already applied (appointments are accepted only by phone). Note: Passport agencies and centers are operated by the State Department and are different from passport acceptance facilities. Appointments are limited and cannot be guaranteed.
• Emergency: Choose this service if you have a life-or-death emergency that requires travel within three business days. Call 877-487-2778 or 202-647-4000, depending on the day and time, to make an appointment at a passport agency or center and provide proof of the qualifying emergency and proof of travel.

Another option is to use a private passport expediter or courier service. Some of these companies are registered with State Department passport agencies and are allowed to submit expedited passport applications on behalf of customers. Check the website for language that says “Authorized/Registered by State Department.”

These companies may charge several hundred dollars for expediting services, or charge for services that are offered for free by the State Department, such as making an appointment and filling out a form. Buyer beware: The State Department may not be able to honor appointments booked via third parties, according to a department spokesperson. 

Passport types and options

What is an electronic passport?

An electronic or e-Passport contains an electronic chip with the same information that is printed on the passport’s ID page. It provides protection against identity theft and makes it difficult to use an altered or forged passport.

All U.S. passports issued from 2006 to 2022 were e-Passports, distinguished by the international e-Passport symbol on the front cover. Since then, new passports are Next Generation Passports, redesigned to be safer and smarter with enhanced security features, according to a State Department spokesperson.

When should you get a “backup” passport?

A second passport is useful in a number of situations. For example, if you plan to visit two foreign destinations within a tight time frame and need visas for both.

There may not be enough time to wait for the first visa to be added to your passport before you need to submit your passport to apply for the second visa.

Travel writer and former Travel + Leisure international editor Mark Orwoll discovered this the hard way when he was planning back-to-back trips to countries that both required visas.

When he found out he could get a second passport, he had to pay an expediting service $649 (in addition to the State Department’s $60 expedite fee) to rush it and to facilitate both visas so he could get them on time. “I hated to spend so much money, but the expediter got it for me in a matter of days,” Orwoll says. “Because I travel so much overseas, I decided it was worth it. And besides, it’s pretty cool to have two passports!”