AARP Hearing Center

Why do even smart shoppers sometimes make not-so-smart choices? According to Nick Kolenda, it’s because of how our brains are wired.
Kolenda, a marketing consultant specializing in the psychology of pricing, says people can be swayed not just by the price of an item but also by how that price is presented. Just changing the price tag’s color or size can make you think you’re getting a better deal. As he says in his new book, Methods of Pricing, “Ultimately, price is perception.”
I talked to Kolenda about the effects price tags can have on shoppers. Here are 10 of the most fascinating triggers that can get you to spend money.
The color red
It grabs attention and seems to make shoppers less price-conscious. That’s especially true for men, who, according to studies, are drawn to the color; they find women more desirable when they wear red and prefer sports teams in red uniforms. “My take is that men see red and quickly assume that it indicates savings,” Kolenda says.
Unusual fonts
It takes more time and effort to read ugly-looking letters and numbers. That increased difficulty makes you stop and focus on the deal.
Type size
Small type can convey a good deal, Kolenda says. If the sale price is visually tinier than the original price, it seems to be lower. But large type can also grab your attention if it appears that the retailer is promoting a good product.
“Wow” words
Pairing descriptors with prices can also make you feel you’re getting a better deal. In one study, a “small $5 fee” seemed cheaper than a $5 fee. Other phrases that can have the same effect: “Only $9.99,” “Just 3 payments of $29” and “For a low price of $89.95.” When numbers are paired with text, Kolenda says, your brain merges the two, associating the price with the words.
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