Skip to content

Engaging the Community Creates Community

Working together, local leaders and residents can build more vibrant cities, towns and neighborhoods for people of all ages. Here’s how

The cover and a page from Engaging the Community to Create Community

To find this page again, visit

Using Cities of Service’s citizen engagement model and experience helping mayors work with residents to solve problems, as well as AARP’s age-friendly-communities model and experience working with communities and volunteers, this free booklet offer examples of effective strategies, initiatives and programs employed by mayors in towns and cities throughout the United States.


Cities of Service coalition cities partner with local residents, city agencies and community organizations to identify priority challenges that can be addressed with help from citizens. After deliberating with the community, city leaders and citizens come together to take action. Their combined efforts generate strong results and build trust between citizens and city leaders, which encourages and sustains future engagement.

Through the AARP Livable Communities initiative and a network of 53 state offices, AARP engages, educates and inspires elected officials, local leaders, planners, citizen activists and skilled volunteers. AARP helps identify community needs and the types of programs, policies and projects that can meet those needs and improve the lives of older adults and people of all ages. The goal is for communities to be livable for everyone, regardless of age or life stage.


  • Use our Online Order Form 

  • Bulk orders will be considered. If seeking additional copies please send us an email that explains why and identifies the organization you are with, if any. Please send an e-mail to with your Name, Mailing Address, and the Publication Number D20461


This is a Winning Publication!

Engaging the Community to Create Community is a Hermes Creative Award Gold Winner

Among the competition's approximately 6,000 entires, about 15 percent earned Platinum, the top award, 20 percent received a Gold Award and 10 percent were Honorable Mention winners.

Page published 2018, updated September 2021

Stay Informed!

The weekly, award-winning AARP Livable Communities e-Newsletter provides local leaders with information and inspiration for making their town, city or neighborhood more livable for older adults and people of all agesSubscribe today!

You May Also Like

Our Free Publications!

See the complete list at

Follow Us

Contact Us

  • Email AARP Livable Communities at

  • Ask about the AARP Livability Index by completing this online form.

  • AARP Members: For questions about your benefits, AARP The Magazine or the AARP Bulletin, visit the AARP Contact Us page or call 1-888-OUR-AARP (1-888-687-2277).