A mobile phone may be the most indispensable tool in our daily lives — 97 percent of U.S. adults own one, as do 92 percent of those 65 and older.
In particular, the smartphone computers in our pockets have evolved into a digital Swiss Army knife for many. And when these products that we rely on so heavily don’t work as advertised; show signs of substandard quality; or have problems with safety, privacy or design, manufacturers often become the target of class-action lawsuits.
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High-profile class-action lawsuits tied to smartphones include:
- The alleged throttling of performance in older iPhones
- Allegations that Apple provided customers with refurbished replacement devices instead of new ones
- iPhone 4S performance issues after an iOS 9 update
- Accusations that Samsung misled Galaxy S4 owners over the device’s speed, and
- Exploding Samsung Galaxy Note 7 smartphones
Perhaps you received a postcard in the mail or email for one of these court cases. Did you fill it out? Should you bother? What about leading a claim against a manufacturer?
Speak to a lawyer first
“If you believe you’ve been wronged by a company and want to lead a class-action lawsuit, I’d encourage you to first see if you have a case by speaking to an attorney or going through a website like the National Association of Consumer Advocates,” says President Scott Hardy of Top Class Actions, billed as the world’s most popular website for people to find cash they can claim from lawsuits and settlements. “And then you can decide if it’s worth your time to become a lead plaintiff.”
Hardy thinks it can be in many cases. His Phoenix-headquartered platform reaches about 25 million people each month in the U.S., Canada and the United Kingdom, including a million people who receive a weekly newsletter.