En español | You've been stuck at home more than you would like during the coronavirus pandemic, so you're relying on the internet to socialize, stream media and get work done.
Zooming with loved ones and officemates, bingeing on streaming services such as Amazon Prime and Netflix, and playing online games are the new normal. But you're frustrated with an internet connection that too frequently stalls, stutters and is just plain slow.
So is there a cheap path to a speedier cyber-thruway, or must you buy into the expensive gig-speed promotions that broadband providers offer? And just how fast is fast enough?
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There is no one-size-fits-all answer. The size of your home, the number of people living there and the myriad devices competing for precious broadband all factor in to the equation.
What's more, your neighbors may contribute to network congestion, and the speed may get worse as the weather turns colder in parts of the country. Having the kids or grandkids start their new school year from home doesn't help, either.
Here's a guide to determine internet speeds and steps you can try to rev things up.
The minimum you need
If one person is doing the tasks below on the internet, that user will need at least the following internet speed. Additional simultaneous users require more bandwidth — the amount of data that can be sent over a connection in a certain period.
• Email, podcasts, social media or songs: 1 megabit per second (Mbps)
• Zoom or other video chat: 2 Mbps
• Standard-definition streaming video, 480 pixels tall: 3 to 4 Mbps
• High-definition streaming video, 720p: 5 to 8 Mbps
• Student, telecommuting needs: 5 to 25 Mbps
• Ultra-high-definition, 4K, streaming video, 2160p: 25 Mbps
Source: Federal Communications Commission, AARP research
Run a speed test
Several online tests are available for free at sites such as Fast.com, SpeedOf.me, Speakeasy.net and TestMy.net. Another popular option is Ookla's aptly named Speedtest, available at speedtest.net or as a download for iOS, Android, Windows, MacOS, Google Chrome and Apple TV.
When you click or press Go, packets of data are dispatched between your device and Ookla's network of local servers as the test gauges download and upload speeds in megabits per second (Mbps). You'll also receive a “ping” result, which tells you how long your connection needs to respond to a request.
Put the results in context
Streaming video exacts a far greater demand on your broadband than, say, checking email.
Netflix recommends speeds of at least 3 Mbps to watch a single standard-quality video, 5 Mbps for high definition and 25 Mbps for ultra high definition or 4K.
If housemates are simultaneously watching on other screens or yakking on a video call while streaming a game, the broadband requirements are taxed that much more.
The reality is, most folks tap the internet for mixed use. The comparison site BroadbandNow helps people select an internet plan and features a speed calculator. You're asked a series of questions: about the number of people who use the internet/Wi-Fi daily, the number of devices in use, the frequency of use, and whether you frequently stream videos on multiple devices simultaneously and at what quality. Based on your collective responses, you'll receive an internet-speed recommendation.
Perform device maintenance
Now focus on the devices themselves. Are aging computers past their prime? How about your router (the very gizmo that directs internet traffic to all the other electronics in the home)? Your router can be at the root of a slowdown.
Check the manufacturer's website to see if your device's firmware — permanent software programmed into the read-only memory of the device — has an update available and instructions on how to install it. If you have a dual-band router that operates under two frequency bands (5 gigahertz or 2.4 GHz), consider switching to the former. It's faster and not as prone to interference from other devices, though the signal won't typically travel as far. Some routers switch automatically.
Make sure all your computers and other devices are running the latest software, including security updates. And if your internet browser is poky, try clearing out the cache and cookies — the tiny files accumulated as you prowled the web. Look under the browser's Help menu for the drill.
Video: How to Increase Your Internet Speed at Home
Move, amplify or replace the router
If you plan to stick with your current router, move it to a more central location, if possible. If you're ready to retire the router, choose a replacement compatible with modern industry standards — notably, models that adhere to geeky-sounding industry standards, written out as 802.11ac (Wi-Fi 5) or the emerging 802.11ax (Wi-Fi 6). Older routers run off creakier 802.11n or 802.11g standards.
A single router should cut it in a modest-sized living space. If your house is somewhat larger, you may be able to amplify the signal by plugging an under-$50 Wi-Fi extender into the wall. This solution won't speed things up, but it may reduce dead spots.
For a pricier but generally more satisfying solution in a large home, consider a “mesh” router system. Such routers — from Amazon-owned eero, Google, Linksys, Netgear and TP-Link, among others — intelligently distribute Wi-Fi throughout the home. They often come in a package of three.
You connect the first such router or base station to your modem with an ethernet cable, then strategically place the other units or access points around the home, perhaps one on each floor of a multistory residence. These boxes wirelessly piggyback off one another to spread the signal. Though you can spend $200 to $400 for a mesh system, the cost is often worth it.
"Nobody wants to be forced to cram multiple ‘offices’ or ‘classrooms’ wherever the router happens to be located,” says analyst Avi Greengart of Techsponential, a technology research and advisory firm in northern New Jersey.
Go for the gig
If these efforts fail, it may be time to spring for gigabit internet (so named because data are transmitted at up to 1 gigabit per second, or 1,000 Mbps — roughly double the fastest cable internet) from your provider or from a rival.
Data typically pass through fiber-optic lines, rather than traditional copper wires. In some places, emerging wireless 5G cellular plans provide a blazing-fast in-home option.
Be prepared to pay more, at least after promotions run out. And keep in mind that while you're almost certain to see an improvement, the speeds you experience are unlikely to match the hype. Even the fastest internet connection may hit bottlenecks as it funnels through your home to the router and beyond.