AARP Hearing Center
For millions of Americans, working from home is here to stay even as many return part of the week to a central office.
If you’re among them, you rely on your home internet not only for telework but also to relax after work with video games and streaming video services. With all the additional traffic on your home network, has your internet speed suffered? Probably.
But before you look at upgrading your plan, take a look at five tips from the Federal Communications Commission (FCC) on maximizing your at-home network performance.
1. Check your internet plan
What speed of service do you subscribe to and is it sufficient to meet new demands? FCC consumer guides on household broadband use and broadband speeds may help determine your home internet-usage needs.
2. Test your speed
You can download broadband speed-test apps or visit speed-test websites to check your current broadband download and upload speeds, measured in megabits per second (Mbps).
If your speeds are slower than expected, contact your internet service provider for troubleshooting tips and to learn if a nearby outage or service disruption is affecting your speeds. A router reboot — power it off and turn it back on — may resolve a problem.
If those tips don't work, you may have an equipment issue, such as an outdated router. Search the router's model number to see if it's capable of providing your subscribed speeds.
3. Assess in-home connectivity
Most households with internet service use the Wi-Fi (wireless) service on a router. When many wireless devices are using the same Wi-Fi network, it can create lag, or slower responses.
Modern wireless routers often have two or more Wi-Fi signals: one in the 2.4 gigahertz (GHz) band and one in the 5 GHz band. The higher a GHz number, the faster a processor can run and process data.
The 2.4 GHz connections generally offer broader coverage, but they process data less quickly than 5 GHz connections. And 2.4 GHz is also the frequency on which many household devices and most Wi-Fi routers operate. If you see a list of other Wi-Fi networks available in your router's Wi-Fi settings, your performance could be impacted by those neighboring networks.
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