The Public Benefits and General Services (PBGS) Program is designed to stabilize and increase the economic security, health and supportive services of low-income seniors in the District of Columbia.
The goal of the PBGS is to ensure that seniors receive the income, benefits and services to which they are entitled that enable them to live independently in the community. The PBGS develops facts and issues of cases that are not resolved by LCE hotline attorneys and attempts to resolve those cases through expanded legal advice and counsel, other brief-related services, and extended representation when needed.
The PBGS staff represents clients in cases involving public benefits and income maintenance issues. Such cases include, but are not limited to:
- Social Security
- Supplemental Security Income (SSI)
- Social Security Disability
- Qualified Medicare Beneficiary (QMB)
- Home Health Care Services
- Elderly and Persons with Disability (EPD) Waiver
- Supplemental Nutrition Assistance Program (SNAP) benefits (formerly food stamps)
- Retirement Benefits
- Veterans Benefits
PBGS staff assists clients whose benefits or services have been threatened with termination, terminated, decreased or overpaid through representation at all stages of the appeal process including personal conferences, requests for reconsideration and fair hearings before the Office of Administrative Hearings.
Public Benefits Checkup
PBGS staff also assists clients in determining what public benefits and services they are entitled to receive by conducting Public Benefits Checkups and assisting clients in applying for those identified benefits and services.
- Small consumer cases (such as public utilities, hearing aids, credit card debt, banking problems, student loans)
- Collection cases
- Other general cases that do not fall squarely within other specific LCE programs