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Scammer Accountability Begins with Ending Victim Blaming

VIDEO: Here’s Why Words Matter to Fraud Victims

Scammers steal billions of dollars from consumers every year. The impact can be financially and emotionally devastating for victims, especially older ones, and their families.

Magnifying their devastation is something that victims of other crimes don’t typically experience: shame. We blame when we ask how they got "duped," or how much money they "gave" the scammer. Even victims ― when they aren't too ashamed to discuss their experience ― blame themselves when describing the crime.

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Nobody is immune to fraud, which is growing more pervasive and sophisticated. Fraud victims deserve the dignity and sympathy we grant people who experience other kinds of crimes.

spinner image Kate Kleinert experienced a devastating romance scam and now speaks out for survivors.

Fraud Survivor Advocates for Change

Kate Kleinert, who experienced an online romance scam, describes the financial and emotional devastation of this crime. Despite initially feeling embarrassed by her experience, she says attitudes about people who are targeted by scams need to change. She is now a victims’ advocate, bravely sharing her story and helping to fight fraud.

Watch her story here 

Let’s direct the blame where it belongs: on the criminal.  

The AARP Fraud Watch Network is spearheading a nationwide campaign to change the victim-blaming narrative. We are engaging a wide range of audiences to help them understand that language matters and to ask for their help in their own communications.

Changing how we talk about fraud can help change the way we think about it. The effects could be profound: Victims would be more willing to report these crimes, and the criminal justice system and policymakers would be motivated to fight harder to meaningfully combat fraud. Billions of dollars would stay in our economy, and victims could get justice.

Send us an email if you’d like to talk about how, together, we can change the face of fraud.

Let's Talk About How We Talk About Fraud

In this TedX Talk, Kathy Stokes, director of fraud prevention at AARP Fraud Watch Network, challenges the way victims of fraud are contextualized and often blamed for falling prey to sophisticated crime networks. Stokes shares stories and offers ways we can reframe the shame that often accompanies becoming a victim to fraud and how we can all be more aware and supportive. View the full video here and see a preview below.

VIDEO: Let's Talk About How We Talk About Fraud

Changing the Narrative

AARP Report: Blame and Shame in the Context of Financial Fraud
A Movement to Change Our Societal Response to a Rampant and Growing Crime:

The Perfect Scam Podcast

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