Javascript is not enabled.

Javascript must be enabled to use this site. Please enable Javascript in your browser and try again.

Skip to content
Content starts here


Leaving Website

You are now leaving and going to a website that is not operated by AARP. A different privacy policy and terms of service will apply.

Court Rules VA Must Reimburse Vets for Emergency Care Claims

Ruling may provide up to $6.5 billion to veterans for cases from 2016 and as far in the future as 2025

spinner image American flag on display outside of a court house
Darren Greenwood/Getty Images

The Department of Veterans Affairs (VA) is required to reimburse hundreds of thousands of veterans’ claims for emergency care at non-VA facilities, a federal appeals court ruled Monday.

Based on the federal agency’s past estimates, it must shell out $1.8 billion to $6.5 billion in claims filed or expected from 2016 to 2025, says the National Veterans Legal Services Program, which represented two plaintiffs in the case.

spinner image Image Alt Attribute

AARP Membership— $12 for your first year when you sign up for Automatic Renewal

Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP the Magazine.

Join Now

The U.S. Court of Appeals for Veterans Claims ruled that the VA’s reimbursement regulation violated previous legislation that required it to pay back veterans for expenses that private insurance doesn’t cover at non-VA facilities. The court certified the case as a class action, ordering the agency to provide reimbursement for all past and future out-of-pocket emergency expenses other than copays, legal services program officials say.

“VA was affirmatively informing veterans that they were not entitled to reimbursement for non-VA emergency medical care if they had any insurance covering the service at issue. In other words, the agency was telling veterans that the law was exactly opposite to what a federal court had held the law to be,” the appeals court ruling says.

After the ruling, a VA spokeswoman told AARP in an email that the department is “aware of this decision and reviewing it.”

Two veterans whose claims had been denied brought the case before the court:

  • Amanda Wolfe, a U.S. Coast Guard veteran who served during Hurricane Katrina, underwent an emergency appendectomy and was in critical condition. The VA denied her $2,558.54 claim a month after it issued a replacement regulation; that amount was what she owed in copayments, deductibles and coinsurance after her employer-sponsored insurance paid most of the charges.

If she had not signed up for other health insurance, the VA would have paid the entire hospital bill without trouble. She says the VA placed new obstacles to reimbursements to deter veterans from getting additional health insurance.

  • Peter Boerschinger, a Navy veteran designated with a 30 percent disability, received emergency treatment for pneumonia and congestive heart failure from a non-VA provider.

The VA hospital closest to him closed its emergency department and directed patients elsewhere. Although doctors attempted to transfer him to the VA hospital, they were told no room for him was available.

He later submitted a claim to be reimbursed for $1,340 not covered by his other health insurance. The VA denied his claim solely because he had additional health insurance.

“All of this is unacceptable,” said the ruling, which ordered VA Secretary Robert Wilkie to “ readjudicate these reimbursement claims.”

See more Health & Wellness offers >

In August, a report from the department’s Office of Inspector General found 31 percent of claims submitted for non-VA emergency care between April 1 and Sept. 30, 2017, were wrongfully rejected, largely because of insufficient quality control.

“The court’s decision rights a terrible injustice, and its order ensures that veterans who were unjustly denied reimbursement for critical emergency treatment at non-VA facilities will finally be reimbursed,” said Bart Stichman, executive director of the National Veterans Legal Services Program.

Discover AARP Members Only Access

Join AARP to Continue

Already a Member?