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The AARP Public Policy Institute focuses on issues of critical importance as we age. Below we highlight research, analysis, background and commentary on Consumer Protection.
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Older consumers are vulnerable to cold weather, and many have difficulty paying for home heating during winter months. The percentage of households ages 65+ using energy assistance programs doubled from 2.6 percent in 2011 to 5.2 percent in 2015. Read
An AARP Public Policy Institute survey finds that Internet users of all ages are concerned about security and privacy, and that concern is strongest among older Americans. Read
Through this Request for Proposals (RFP), AARP is seeking partners within the financial industry to create a free online training program that will help employees in local financial institutions to detect and prevent exploitation. Selected coalitions will receive from AARP a grant of $10,000 to help develop and disseminate training to banks and credit unions to assist with its BankSafe Initiative. Read
An AARP Public Policy Institute survey finds that Internet users are accumulating large amounts of digital assets, but many have not planned for the disposition of their digital assets in the event of death or incapacitation. This lack of action can result in heirs losing access to their loved one’s digital assets. Read
How livable is your community?
This report showcases simple and effective solutions financial institutions are using to fight exploitation. Read
This study measures account holders' interest in features related to preventing exploitation and financial caregiving, and interest in greater banking accessibility. Read
Mobile device use continues to increase amid growing concern that consumers are unaware how much sensitive data these devices can capture and share. Read
How does increasing use of hospital observation services by Medicare beneficiaries impact cost and quality of care? Read
How professional guardians decide where incapacitated adults should live, and recommendations for improving the process. Read
A look at the impact on consumer choice and continuity of care as states move to manage long-term services and supports. Read
Strategies to limit the impact of generic competition for Lipitor have hurt consumers. Read
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Solutions Forum: Ending the Foreclosure Crisis
Senior Vice President Susan Reinhard blogs about recent reports and topics such as caregiving and nursing. Read Susan's Blog
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