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Crooks Use Fear of Missing Out to Scam Consumers

5 ways to avoid regret and fight these fraud tactics​

FOMO
Chris Gash

When an old high school friend popped up on Facebook Messenger recently, Sue was delighted. When the friend mentioned a $50,000 government grant she’d just received, Sue wanted in. With $18,000 in home repairs looming, why miss out when others were getting help? “The government seemed to be throwing out all sorts of stimulus funds,” she says. “And now, a friend got money.”

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Sue clicked on a link, typed in her Social Security number and date of birth, and then saw the scam. “They wanted $500,” she says. “You shouldn’t have to give money to get money.” Fraudsters had impersonated her friend and almost scammed her out of her money by eliciting a powerful emotional state called FOMO — fear of missing out.

“Scammers get you under that emotional ether, putting that fear in you of missing out on the opportunity,” says Amy Nofziger, director of fraud victim support for the AARP Fraud Watch Network. Fraudsters are using FOMO like a secret sauce to push fake government grants, celebrity impostor scams, romance rackets and cryptocurrency fraud, Nofziger adds.

“We see other people that supposedly got really lucky, and we think that could be us,” she says.

FOMO is such a pervasive fraud tactic that the U.S. Securities and Exchange Commission (SEC) recently warned consumers about investment scams that use it. Trouble is, FOMO is hardwired into our brains, says Brooke Struck, research director of the Decision Lab in Montreal. “We fear loss much more than we get excited by equivalent gains,” he says. And FOMO, Struck adds, has two flavors: “We worry about feeling bad in the future — anticipated regret — and we fear falling behind” others.

FOMO used to be seen as afflicting mostly the young and impressionable. But in August 2020, Washington State University psychologist Chris Barry published a study in the Journal of Social and Personal Relationships that found strikingly similar FOMO levels at all ages. FOMO was linked with loneliness, lower self-esteem and having less compassion for yourself.

AARP’s October 2021 “Fraud Frontiers” survey of 3,280 people showed similar findings. Compared with scam avoiders, scam victims were up to five times more likely to feel lonely and 63 percent more likely to do something they later regretted when feeling bad. They also reported getting swept up in feelings of hope, happiness and excitement when dealing with a scammer.

5 tips for fighting FOMO

  • Don’t fall for glowing testimonials. According to the SEC, investment scammers hire celebrities and social-media influencers to talk up questionable schemes, and they pay actors to portray “everyday people” and deliver fake reviews.

  • Beware the words “everybody’s doing it.” Nofziger notes that scammers sometimes target faith communities or other groups precisely because members share and value their strong connections. “Check yourself before you make an investment,” she says. “Do you want the investment or the excitement of the group?”

  • Critique your motivation. If you’re having thoughts such as “everybody else is doing this, I’d be a loser if I miss out” or “Other people are getting rich (or finding love or meeting their celebrity crush), I shouldn’t miss out” — it’s FOMO. 

  • Turn off your emotions. “If you feel you’re keyed up emotionally and your brain is trying to rush through making a decision, tell yourself, ‘OK, I’m not in the right headspace to make this decision,’ ” Struck says. Revisit the idea a couple of days later, he advises.

  • Be good to yourself. Feeling lonely? Reach out and connect with family and friends in ways that are enjoyable and meaningful for you, Struck suggests. “It’s not a quick fix, but social connection does make us feel better and buffer us.”
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Sari Harrar is a health and science writer living in Pennsylvania.

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AARP Membership — $12 for your first year when you sign up for Automatic Renewal

Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP the Magazine.

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