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The training includes a library of resources that banks and credit unions can use to help better prepare their staff and institution to protect consumers from exploitation. AARP has made these resources available below so that you can put some of the tips and promising practices from the training to work at your institution now.
Frontline employees are often in the best position to recognize and prevent financial exploitation. The BankSafe training is aimed at empowering these individuals to identify signs of exploitation, interact with consumers and take action when needed.
Financial institutions can take organization-wide steps to prevent financial exploitation. The tip sheets below offer advice on self-audits, management processes and more to help ensure accounts are protected.
Financial institutions that empower not only employees but also consumers to prevent exploitation help to further protect deposits and gain client trust.
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