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What is fraud prevention at AARP?

The AARP Fraud Watch Network has made great strides in furthering our mission to help consumers protect themselves, their families, and their communities from scams and fraud, and to provide support when victimization occurs.

What do volunteers do to help prevent fraud?

Volunteer speakers can help educate community groups, clubs or professional organizations by identifying common scams and teaching people what to watch out for to avoid fraud or identity theft.

Volunteer Roles

Please note: Due to the COVID-19 pandemic, we have no in-person volunteer opportunities available at this time.  Please  explore these virtual opportunities to make a difference and volunteer safely from home.

Digital Fraud Fighter

Program: AARP National

(Volunteer From Home)

Be a fraud fighter and protect people 50-plus by helping them identify and avoid scams that could harm them financially. By sharing fraud prevention content from the AARP National Fraud Network across a number of digital platforms, you can raise awareness of the latest scams, especially those targeting older adults.


  • Possess strong online and social media skills
  • Be comfortable with technology
  • Good communicator, both orally and in writing
  • Must attend 10 hours of provided training


  • Approximately 2 - 4 hours a week
  • Varies according to activities and availability

Fraud Watch Network Helpline Volunteer

Program: Fraud Watch Network

(Volunteer From Home)

Be a crime fighter! Protect older adults from falling victim to fraud, provide information about the latest scams, and take reports of fraudulent activities via our helpline. You’ll learn how criminals are targeting vulnerable populations, empower 50-plus individuals to protect themselves, and provide compassion and assistance to those who have been victimized.


  • Handle reports of fraud/scams with professionalism, respect and empathy and make appropriate referrals
  • Listen and take accurate reports of elder fraud through computer data entry
  • Extensive initial and on-going training and a background check are required


  • The helpline handles calls Monday – Friday from 9 a.m.-5 p.m. MT
  • Days are divided into four 2-hour shifts
  • Volunteers are asked to sign up for at least 1 or 2 shifts/week
  •  Volunteer trainings are typically offered on a quarterly basis

To sign up as a Fraud Watch Network Helpline volunteer, please email Jessica Krough.

More Ways to Get Involved

AARP Chapter Locator

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