Frequently asked questions about AARP Now
Get additional details on AARP Now, including which devices you can use it on and how it works with your membership.
If you turn on notifications, the app will send reminders about nearby events and deals you’re interested in — and update you on timely news from AARP. That said, we don’t want to overwhelm you, which is why we allow you to select the events, activities and deals you’d like to receive notifications for. Please know that that your wireless service provider’s connectivity or usage rates may apply.
Yes, AARP Now is compatible with iPhone and iPod touch devices with iOS 10.0 and above.
Yes, AARP Now is compatible with most Android devices running KitKat (OS 4.4) and above. In December 2019, AARP Now will be compatible with most Android devices running Marshmallow (OS 6.0) and above.
Sync your favorite fitness tracker, and we’ll reward you for hitting walking, running, swimming or biking milestones. There are different fitness goals to shoot for and earn on every day, week or month.
We sync with all of the major fitness trackers: Fitbit, Garmin, Misfit, as well as Apple Health (which comes with iPhones and Apple Watches). It’s worth noting that a wearable tracker will be more accurate than a smartphone — especially if you carry your phone in a bag while you stride.
You will need to download AARP Now version 3.20 or higher.
Go to the "My AARP" tab in the bottom navigation to opt-in to AARP Rewards. After opting in, select "Sync a fitness tracker." From here, you can sync Apple's Health app by selecting it and giving permission to sync your health data. If you'd like to use a different fitness tracker, you can select one of the fitness trackers and login to your respective account.
Go to the "My AARP" tab in the bottom navigation to opt-in to AARP Rewards. After opting in, select "Sync a fitness tracker." You can select one of the fitness trackers and login to your respective account.
Go to the "My AARP" tab in the bottom navigation and tap on the "AARP Rewards" button. Next, make sure you are on the "Earn" tab and tap the name of the fitness tracker you want to remove. Tap the "Remove this Tracker" button to remove the fitness tracker.
There is no charge to download or use the app. However, your wireless service provider's connectivity or usage rates may apply — as well as AARP membership fees, if you choose to join or renew through the app.
Not at the moment, but we hope to build this functionality into AARP.org soon. That said, if you have any suggestions on features you’d like to see included in the app — or on the member experience as a whole — please email email@example.com.
Yes, it’s free to register for an AARP.org account using the app. But please know that registering for AARP isn’t the same as joining AARP. If you register and you aren’t a member, you won’t be able to take advantage of all the app’s features, such as activities, deals and events. If you have any questions about this, please call 888-463-9195 or email firstname.lastname@example.org.
Yes, you can sign in to the app with the same email and password that you use for your online account. If you're not an AARP member, you can always join online, or through the app. If you have any questions about the app, or if you’re having trouble signing in, feel free to call 888-463-9195 or email email@example.com.
Don’t worry, we’ll do our best to help you find this information. To find your member number, go to your login screen and select the “Member Number” tab. From there, tap the “Forgot your member number” link. Once you’ve filled the form out, hit the “Find My Member Number” button. If we can’t find a match, you can either try again to see if you’ve entered all your information correctly, or call 888-463-9195. One of our representatives will be happy to assist you.
To reset your password, go to your login screen and make sure the “Email” tab is selected. Next, tap the “Forgot your password” link. From there, enter the email address you used to register with us and hit the “Reset Password” button. You will receive further instructions for resetting your password through email.