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Frequently asked questions about AARP Now

Get additional details on AARP Now, including which devices you can use it on and how it works with your membership.

If you turn on location access, the AARP Now app looks for local events, deals — and reminds you what’s nearby. Please know that AARP is committed to maintaining your trust and privacy. We may share your location information with third parties, including approved vendors, corporate affiliates and service providers, but we will NOT allow anyone to identify you by your name or other personally identifiable information. For more details on how we keep your information secure, and with whom non-personally identifiable information may be shared, please read our Privacy Policy or call 888-463-9195.

If you turn on notifications, the app will send reminders about nearby events and deals you’re interested in — and update you on timely news from AARP. That said, we don’t want to overwhelm you, which is why we allow you to select the events, activities and deals you’d like to receive notifications for. Please know that that your wireless service provider’s connectivity or usage rates may apply.

Yes, AARP Now is compatible with iPhone and iPod touch devices with iOS 9.0 and above.

Yes, AARP Now is compatible with most Android devices running KitKat (OS 4.4) and above.

There is no charge to download or use the app. However, your wireless service provider's connectivity or usage rates may apply — as well as AARP membership fees, if you choose to join or renew through the app.

Not at the moment, but we hope to build this functionality into AARP.org soon. That said, if you have any suggestions on features you’d like to see included in the app — or on the member experience as a whole — please email member@aarp.org.

From dining to travel discounts and nearby farmer’s markets, you’ll gain access to a variety of activities, deals and events. And if you allow the app to use your location, you’ll automatically see activities, deals and events relevant to where you are, because you asked for them. Please know that AARP Now may share your location with others, including approved vendors, corporate affiliates and service providers. We are committed to maintaining your trust and we want you to understand when and with whom your information may be shared. Therefore, if you have any questions or would like more information on how we keep your information secure, please read our Privacy Policy or call 888-463-9195.

AARP Now is committed to maintaining your privacy. Though we may share aggregate statistics and other non-personally identifiable information with third parties, we will NOT allow anyone to identify you by your name or other personally identifiable information. For more details on how we keep your information secure, and with whom non-personally identifiable information may be shared, please read our Privacy Policy or call 888-463-9195.

Yes, AARP Now makes it easy to renew your membership or join AARP. All you have to do is follow the instructions in the “My AARP” section of your app. You can also renew or join online. If you have any questions, please call 888-463-9195 or email member@aarp.org.

Yes, it’s free to register for an AARP.org account using the app. But please know that registering for AARP isn’t the same as joining AARP. If you register and you aren’t a member, you won’t be able to take advantage of all the app’s features, such as activities, deals and events. If you have any questions about this, please call 888-463-9195 or email member@aarp.org.

Yes, but AARP members get access to all of the app’s features — including nearby activities, deals and events. If you’d like to become a member, you can join online or through the app. For questions or help, please call 888-463-9195 or email member@aarp.org.

Yes, you can sign in to the app with the same email and password that you use for your online account. If you're not an AARP member, you can always join online, or through the app. If you have any questions about the app, or if you’re having trouble signing in, feel free to call 888-463-9195 or email member@aarp.org.

Don’t worry, we’ll do our best to help you find this information. To find your member number, go to your login screen and select the “Member Number” tab. From there, tap the “Forgot your member number” link. Once you’ve filled the form out, hit the “Find My Member Number” button. If we can’t find a match, you can either try again to see if you’ve entered all your information correctly, or call 888-463-9195. One of our representatives will be happy to assist you.

To reset your password, go to your login screen and make sure the “Email” tab is selected. Next, tap the “Forgot your password” link. From there, enter the email address you used to register with us and hit the “Reset Password” button. You will receive further instructions for resetting your password through email.

AARP Now does not store your payment information. However, AARP.org may keep your information on file to make future purchases more convenient for you. Please know that AARP uses commercially reasonable, physical, procedural and technological security measures to help prevent unauthorized access to and improper use of the information we collect about you. For example, only authorized employees and authorized third parties are permitted to access personally identifiable information, and they may do so only for lawful purposes. If you have any more questions about what information AARP stores, or how we keep your information secure, please see our Privacy Policy, call 888-463-9195 or email member@aarp.org.

Feel free to call 888-463-9195 or email member@aarp.org.